Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

CSR / Teller - Towne Blvd Bank Mart - Part-Time

Expired Job

Fifth Third Bank Franklin , OH 45005

Posted 2 months ago

Banking Customer Service Representative Part Time

If you are a dynamic and driven Customer Service Representative who has the desire to advance your career with a stable and highly regarded financial institution, join our Customer Service team at Fifth Third Bank! We are seeking dedicated Banking Customer Service Reps to provide excellent customer service in daily transactions, customer inquiries and problem resolution in accordance with Fifth Third Bank policies. As a Banking Customer Service Rep with Fifth Third Bank, you will refer customers to the appropriate business partners for product and service needs uncovered during business transactions and/or conversations. You will also consistently meet and exceed sales referral goals as set by management, promote good customer relations with a friendly demeanor and willingness to help at all times and honor customer confidentiality.

Job Responsibilities

As a Banking Customer Service Rep with Fifth Third Bank, you will develop rapport with the customer base, greet them by name, be responsive and timely with correspondence and problem resolutions, process credit card applications and display a caring attitude. You will also continuously increase your professional knowledge and skill set through seminars and in-house training, act with confidence to find answers to customer questions and follow the Bancorp Code of Business Conduct and Ethics.

Additional responsibilities of the Banking Customer Service Rep include:

  • Handling cash and processing customer transactions

  • Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals

  • Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed

  • Handling customer issues with professionalism and seamlessly directing complex issues to management staff

  • Maintaining up-to-date knowledge of financial center policies, procedures, products and services

  • Performing daily office responsibilities alongside other staff members to maintain the efficient operation of the financial center.

Benefits

At Fifth Third Bank, we understand that our employees work tirelessly to provide customers with the best products and service possible. Therefore, we are proud to offer our Banking Customer Service Reps a generous compensation and benefits package. We also offer a quarterly bonus based on overall financial center customer service performance and a monthly bonus based on sales and referrals. We believe in promoting from within and offer extensive online and in-class training opportunities for Banking Customer Service Reps that wish to move up with us. In fact, you can start the training process to become a Lead Customer Service Representative as soon as you are hired!

Additional benefits for the Banking Customer Service Rep include:

  • Medical, dental and vision insurance

  • Fifth Third Wellness Rewards for completing certain wellness activities

  • Matched 401(K) retirement plan

  • Profit sharing program

  • Employee stock purchase plan

  • Basic and supplemental life insurance

  • Paid time-off for vacation, holidays, sick time, medical appointments and jury duty with the option to purchase more vacation time during open enrollment

  • Disability insurance

  • Voluntary personal accident insurance

  • Pre-tax flexible spending account for healthcare, dependent care and parking/transit

  • Education assistance

  • Adoption assistance

  • Employee assistance program

  • Pet insurance

  • Special banking discounts and privileges

For more information about who we are and what we do, please visit our website. We look forward to hearing from you!

Preferred Job Requirements

As a Banking Customer Service Rep with Fifth Third Bank, you must have exceptional interpersonal, written and verbal communication skills and excellent time management and problem-solving skills. You must be able to interact confidently and comfortably with the public, take the initiative and utilize sound judgment to make decisions and work positively and cooperatively with a team.

Additional preferred requirements for the Banking Customer Service Rep include:

  • Minimum 1 year experience in a Banking, Retail, Sales or other role that involves cash handling and customer service

  • High school education or equivalent experience

  • Strong working knowledge of banking retail policies and procedures

  • Advanced math abilities

  • Computer proficiency

  • Ability to lift up to 25 pounds and stand for most of your shift

  • Ability to work a variable flexible schedule - M-F 10a-7p, Sat 10a-5p, Sun 11a-4p

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Pharmacy Technician Towne Blvd Franklin OH

Meijer, Inc.

Posted 4 days ago

VIEW JOBS 11/13/2018 12:00:00 AM 2019-02-11T00:00 Currently, Meijer is looking for a Pharmacy Technician. The position must practice the profession of pharmacy in an environment that by philosophy and policy promotes patient care. This person must be friendly and provide remarkable customer service to enhance overall patient health. Key Deliverables: * Retrieving the appropriate medication from inventory * Inputting customer and prescription information in the pharmacy dispensing system * Creating prescription labels and adjudicating insurance claims * Completing paperwork related to filling prescriptions and receiving drug orders * Ordering prescription medication for the Pharmacy Department * Stocking prescription medication. * Promoting pharmacy initiatives and clinical services to the customer * Excellent organization skills with the ability to prioritize workload * Effective communication skills and agent of change * Maintaining a clean, and orderly pharmacy for a professional appearance * Maintaining confidentiality of patient information Qualifications: * High School/GED * Registered and/or licensed as required in the state of practice * Retail/Community Practice * Excellent customer service skills * Positive Attitude * Proficient Typing Skills * Neat and Eligible Penmanship * Organizational Skills * Prioritizing Skills * Teamwork * Attendance * Basic Math Skills Meijer, Inc. Franklin OH

CSR / Teller - Towne Blvd Bank Mart - Part-Time

Expired Job

Fifth Third Bank