CSR I (Us)- Davie 20 Hours

TD Bank Group Davie , FL 33314

Posted 2 weeks ago

Job Requirements

  • High School diploma or GED

  • 1+ years of related experience required

  • Superior Customer Service skills

  • Teller experience (Preferred)

  • Strong organizational skills to handle multiple tasks in a fast-paced environment

  • Excellent communication skills with ability to be concise, clear and consistent

  • Demonstrated ability to schedule and prioritize work

  • Demonstrated ability to work independently and within deadlines

  • Sound judgment in decision making and problem solving

  • Proficient in Microsoft Office

  • Notary License (Preferred)
    Job DescriptionThe Customer Service Representative I delivers a legendary Customer Experience while providing solutions and referrals for TD products and services to new and existing Customers.

  • Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store

  • Conducts needs-based conversations and offers financial solutions to meet our Customers' needs

  • Makes quality referrals to appropriate partners

  • Responsible for meeting individual performance metrics

  • Responsible for making sound decisions and timely problem resolution

  • Proactively reaches out to Customers to deepen relationships through needs-based conversations

  • Performs a broad range of tasks of varying complexity and scope

  • Participates in opening and closing Store procedures

  • Opens accounts and related services

  • Originates loan applications, prepares documents and conducts loan closings
    Employment TypeRegular

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CSR I (Us)- Davie 20 Hours

TD Bank Group