Csis Investigations Program Analyst- NA Investigations

Citigroup Inc. New York , NY 10007

Posted 3 months ago

  • Perform analysis on audit issues to identify trends, root cause and identify solutions to address exposures.

  • Support investigations managers with the production and review of investigations governance materials, review of quality assurance and business indicator information.

  • Conduct detailed reviews of investigations reports and case management system to assess data/content quality, supporting evidence and the appropriateness of case outcomes.

  • Responsible for the production of monthly and quarterly deliverables to key stakeholders.

  • Supporting the production of professional development and training materials for investigative staff.

  • Interaction with Directors of Investigation and 1st and 2nd line of defense fraud risk stakeholders in support of assessments of project progress, setting of meeting agendas.

  • Brief management on ongoing investigations/investigative projects and does so in a professional manner

  • Providing metrics and reports in relation to the investigative function

  • Perform and coordinate beta testing on new technologies

  • Other duties as necessary

  • Qualifications:

Education and Experience Required

  • Bachelor's degree or Associate's degree plus equivalent work experience (US only)

  • Evaluated/reviewed, developed and implemented investigations processes to effectively address process and technique changes as needed in their role

  • Demonstrated a clear understanding of investigation techniques and shares those insights appropriately with others

  • Has detailed understanding of all basic investigative concepts including report writing, cyber threat analysis, strategic forecasting, conducting lessons learned and regional expertise

  • Has experience with or understanding of potential global economic threats (e.g., cyber threats, global impact threats, foreign threats, etc.)

  • Experience in a specific investigative type or program

  • Understanding of levers (both controllable and uncontrollable) that may impact fraud loss

  • Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Education and Experience Preferred

  • Masters degree (US only)

  • 6-8 years relevant experience in a private/public sector investigative environment

  • 2+ years supervising/mentoring a team of investigative professionals, investigations program or resources

  • Experience with e-discovery tools, forensic accounting and data analytics

  • Professional certifications (CPA, CAMS, CFE and CFF) or project management certifications

  • 2nd Language skills

Knowledge and Skills Required

  • Knowledge of the fraud landscape, risks and trends

  • Understanding of investigation operations, processes and controls.

  • A strong understanding of applicable local laws/statutes as they relate to fraud

  • Excellent communication, personal and leadership skills.

  • Proven ability to work independently and be a self-starter.

  • Credible and articulate abilities to present and sell concepts and plans to multiple levels of an organization

  • Proven ability to comprehend, absorb, and use significant amounts of new information

  • Excellent interpersonal skills capable of relating effectively to a diverse range of people, personalities and styles both internal and external

Knowledge and Skills Preferred

  • Expresses ideas or facts in a clear, concise and open manner

  • Communication indicates a consideration for the feelings and needs of others

  • Actively listens and proactively shares knowledge

  • Handles conflict effectively, by overcoming differences of opinion and finding common ground

  • Evaluates data and courses of action to reach logical, pragmatic decisions

  • Takes an unbiased, rational approach with calculated risks

  • Applies innovation and creativity to problem-solving

  • Open to change and flexible in a fast paced environment

  • Performance is consistent, even under pressure

  • Always pursues continuous improvements

  • Effectively adapts own approach to suit changing circumstances or requirements.

  • Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first

  • Develops and implements sustainable strategies on how to perform their role, with an eye on improvement based on changes needed or refinement of approach

  • 2nd language skill

  • Other Requirements

  • Domestic travel

  • Flexibility to work on call off hours/weekends during critical project phases, if necessary


Grade :All Job Level

  • All Job FunctionsAll Job Level

  • All Job Functions

  • US

Time Type :Full time


Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE.

To view the "EEO is the Law" poster CLICK HERE. To view the EEO is the Law Supplement CLICK HERE.

To view the EEO Policy Statement CLICK HERE.

To view the Pay Transparency Posting CLICK HERE.


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Csis Investigations Program Analyst- NA Investigations

Citigroup Inc.