1.As part of the delivery services, provides general customer service support to clients on an as-needed basis. Addresses requests/concerns or refers clients to the appropriate person. 2.
Reviews and verifies accuracy of job tickets and other office documentation. Sorts and prioritizes items for delivery. Receives, sorts, prioritizes and processes orders for delivery. 3.
Drives vehicle for pick-up and delivery services. Delivers items to specific locations. Maintains the order of work area and vehicle.
May repair vehicle. 4. Performs clerical function incidental to delivery activities, including maintaining and logging orders for pickup and delivery.
Required Education and Experience
Two years of related work experience and a high school level education, or an equivalent combination of experience and education.
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit www.yale.edu/hronline/careers/screening/faqs.html for additional information on the background check requirements and process.
The Clinical Research Support Laboratory (CRSL) is the primary non-CLIA certified laboratory responsible for collecting, processing, stabilizing, documenting, shipping and tracking all research biospecimens from patients participating in therapeutic clinical trials supported by the Yale Cancer Center Clinical Trials Office.
The CRSL Shipping Assistant supports the New Haven CRSLs, located in both the Smilow Cancer Hospital North Pavilion as well as Sterling Hall of Medicine, by providing meticulous preparation and coordination of the shipments of biological specimens from patients participating in numerous on-site clinical trials.
Working under the direction of the Operations Supervisor, this role involves understanding and following shipping protocols for a large number of clinical trials with a high degree of accuracy and attention to detail in a fast-paced environment. The CRSL Shipping Assistant is responsible for using a high degree of independent judgement and extensive communication with Clinical Trials Office staff and other research staff to perform daily reviews of patient schedules from more than ten disease-aligned research teams in both inpatient and outpatient settings, for New Haven locations totaling over 4,000 visit collections a year, and interpreting lab templates for hundreds of oncology studies to prepare daily and future shipments of patient-derived specimens.
Evaluates, interprets, and extracts relevant information from lab templates and other documentation to determine the shipping needs for daily visit collections from more than ten different disease-aligned research teams within the Clinical Trials Office (CTO).
Using a high degree of attention to detail and accuracy, prepare airway bills, identify and assemble appropriate shippers for patient collections in accordance with IATA regulations.
Schedule and coordinate pickup of shipments for all research collections.
Confirm outgoing specimen shipments have arrived at their central lab destination. Escalate any discrepancies or deviations to the Manager.
Utilizing a tracker, account for all future shipments in accordance with the shipping frequencies outlined in the lab manuals and other documentation.
Ensure all specimens being stored for future shipment have been logged and are stored in accordance with the appropriate stability requirements.
Prepare shipping manifests and requisitions and package specimens for shipment in accordance with IATA regulations and institutional policies.
Input, issue, and move inventory electronically utilizing electronic inventory management system as directed by the staff designee or Manager.
Barcode physical inventory as directed by the staff designee or Manager.
Receive incoming inventory deliveries, and complete daily tracking log.
Deliver supplies to New Haven laboratories or other affiliates as directed by the staff designee or Manager.
May perform additional tasks as directed.
Two years of related work experience in the same job family and a Bachelor's degree in a related field; or equivalent experience and education. Prior laboratory, medical technology, clinical trials, or clinical experience.
Prior experience shipping biological specimens. Working knowledge of oncology terminology.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
Affirmative Action Statement:
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