Crowd Control Specialist - Part Time (Tropicana Atlantic City)

Job Duties

• Patrols nightlife venues, showroom, retail outlets and special events to preserve order among patrons and to protect property.

• Respond to all emergencies, i.e., fire alarms, medical aid, criminal, etc. to give necessary assistance.

• Circulates among customers to prevent improper activities and to detect persons causing disturbances with other guests, or damaging furnishings of establishment.

• Warns customers guilty of infractions and evicts them tactfully from premises if they become unruly or ejects them by force, if necessary.

• Observe, report, and take action on all suspicious or unusual situations and undesirables in the entertainment venue.

• Maintain a high level of personal integrity and moral conduct free of any questionable association.

• Provide and create a customer experience that exceeds expectations and builds loyalty.

• Practice teamwork and support fellow associates to create an energized, positive work atmosphere.

• Demonstrates Family Style Service at all times.

• May perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent required.

• Previous experience in hotel/casino or law enforcement experience preferred, but not required.

• Handcuff/Restraint Training and Liquor Liability Training required.

• Must be able to handle all types of customer related situations.

• Excellent written and verbal communication skills and the ability to investigate incidents and complete written reports as instructed.

• Must have ability to obtain CPR certification.

• Required to perform the customer service standards of the department.

• Knowledgeable of the Casino Control Act, as well as company and internal controls, policies and procedures.