CRM Sales Development Manager

Marcus Thomas LLC Cleveland , OH 44114

Posted 6 days ago

This addition was brought on by the recent acquisition of Devs Uniteda team helping companies implement customer relationship management (CRM) programs, marketing automation technologies, and other customer engagement applications. The ideal person for the role will help Devs United mesh together Marcus Thomas' deep bench in analytics, digital media, social marketing and strategy with CRM capabilities.


Success in this role is dependent upon the ability to work closely with peers and clients. Therefore, you MUST be able to promote collaborative teamwork and possess strong leadership skills.

Maintain a positive attitude and commitment towards your work

Take pride in your work by delivering best-in-class customer service

Motivate the team, plus encourage innovation and creativity throughout all projects by serving as a role model across all groups/teams

Strong strategic and forward-thinking skillsensure CRM product is responding to ever-changing technology and the industry

Possess strong presentation skills

Have a proven track record of implementing winning sales strategies

Knowledge of Salesforce Marketing Cloud or comparable marketing automation platform

Experience in a sales-related position selling Salesforce Marketing Cloud or a comparable marketing automation platform

Experience working in a Digital Marketing Agency is a plus, but not required


Represent the CRM and Marketing Automation team and its capabilities to fulfill opportunities for successful agreements

Collaborate with the CRM and Marketing Automation, and sales teams to develop lead generation and branding strategies that create awareness of existing and potential customers

Collaborate with the CRM and Marketing Automation team to plan budget expenses for sales- related initiatives

Work together with senior leadership to establish various team roles and structure to support the CRM and Marketing Automation sales organization

Support existing clients and help the account team identify opportunities, for upsell

Maintain and report a pipeline of upcoming opportunities and collaborate with the different practice areas to plan for capacity and resource allocation for upcoming projects

Research prospective accounts in targeted markets, pursue leads and follow through to a successful agreement

Understand the target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients

Follow the latest industry developments and stay up-to-date on corporate competitors

Monitor, report and project revenue for the Marketing Automation service offerings based on goals defined by the management team

Act as primary liaison to staff within the agency to raise awareness of Salesforce offering and its application to our client/prospect base

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CRM Sales Development Manager

Marcus Thomas LLC