Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

CRM Operations Manager

Expired Job

Robert Half Technology Orlando , FL 32801

Posted 3 months ago

Key Responsibilities ? Liaison with the IT team and CRM team on database structure, data tables and setting up business rules. ? Expert on customer data tables and architecture. ? Develop standards, policies, and protocols for how the database is used ensuring data quality and maintenance. ? Oversee the daily operation of the customer database. ? Manage day-to-day and on-going data business rules, refinement and creation for CRM programs. ? Contribute to the development and evolution of all data processes and documentation. ? Manage overall health of the database by ensuring current guest information, opt-in and opt-out data status is correct. ? Partner with customer database partner and IT on maintaining data conversion rules, security and data entry standards. ? Manage the quality and consistency of data capture across all guest touch points. Optimize enrollment process for all CRM guest capture initiatives, including loyalty, email and text programs. ? Work with the internal team to create and implement a preference page for guests. ? Track and report on analytics and conversion activities to evaluate CRM strategy, including frequency, audience and content. ? Create custom reporting including audience, offers, messaging, creative, deliverability, open rates, click thru rates, conversion as well as subscriber list growth and health.

Set up automated reporting as requested. ? Research and maintain knowledge of third-party tools already in use and research other tools to meet organizational needs. ? Serve as a technical expert when internal team seeks customer database platform and campaign system guidance. Contact

Skills And Qualifications ? Technical savvy working with customer databases, data appends and analysis, segmentation and CRM platforms. ? Knowledge of A/B testing, messaging, and post-campaign analysis. ? Familiarity with appending external data sources. ? Strong attention to detail and problem-solving skills are required. ? Excellent written and oral communications skills; user training experience. ? Excellent team player and interpersonal skills. ? Ability to produce reports and derive valuable insights and analysis. ? Self-motivated and driven. ? Ability to thrive in a fast-paced environment managing multiple deadlines. ? Results-driven with exceptional detail and knowledge of database metrics. Education And Experience ? 3+ years customer database management ? Proven work experience as a CRM Operations Manager along with proven experience working within CRM/Email marketing and campaign management tools. ? Experience with campaign segmentation and external tracking. Contact

Employment Type: Full Time

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Direct Sales Representative CRM

Abbott Laboratories

Posted 7 days ago

VIEW JOBS 11/11/2018 12:00:00 AM 2019-02-09T00:00 At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. JOB DESCRIPTION:Job Description At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 94,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. Please note that candidates need to be eligible to work in the U.S. without Abbott sponsorship. JOB DESCRIPTION: * We are seeking an experienced, high caliber Direct Sales Representative. The Sales Rep calls on physicians, medical laboratories, distributors, and hospitals to sell a variety of Abbott/USD medical devices in an assigned territory. May conduct marketing surveys, effectiveness reviews of calls/sales activities, and territory analysis. Services accounts, suggests and presents new products, and takes orders. As appropriate, the Sales Rep assists marketing personnel on advertising and promotional sales strategies. Employees act on their strong desire to make a difference, partner with others and put ideas into action. Employees are engaged by a work culture that is team-oriented, fast paced and progressive. Impact this role will have on Abbott: * Contacts, visits and interests clients and potential clients in the Company's products and addresses any client questions and concerns. * Provides medical professionals with information and training on the use of Company products and with staff education, in-services and technical troubleshooting. * Insures that all pertinent patient information (Patient Registration Form) is completed and forwarded to patient tracking when required. * Responsible for the management of physical inventory located within assigned territory. * Collects and studies information about new and existing products and monitors competitor sales, prices and products. * Analyses sales statistics; prepares reports; and performs required administrative sales duties, e.g., filing expense account reports, scheduling appointments, and making travel plans. * May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments. Your experience(s), education and knowledge will further expand Abbott's marketplace success: * Bachelor's degree in a relevant technical field or equivalent and typically four plus years of progressively more responsible sales experience, including experience with medical devices. * Working knowledge of domestic regulations relative to the medical device industry. * A demonstrated ability to analyze and evaluate technologically complex devices; ability to work with and direct others effectively; ability to prepare and present strong written and verbal communications; and familiarity with medical device industry policies, operations and procedures. * Documented record of delivering sales/marketing information which adds value to management's decision making process. * Ability to establish and maintain good working relationships with customers, physicians, hospital administrators, government agencies, medical groups, and other sales representatives. * Demonstrated verbal and written communication, negotiation, sales, interpersonal and presentation skills. Demonstrated working knowledge of frequently used personal computer programs and relevant applications. Your preferred qualifications and education: * An advanced credential in a relevant discipline/concentration. - Professional certification or designation. * A comprehensive understanding of cardiac rhythm management technology. JOB FAMILY:Sales Force DIVISION:CAHF Cardiac Arrhythmias & Heart Failure LOCATION:United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT:Standard TRAVEL:Yes, 50 % of the Time MEDICAL SURVEILLANCE:No SIGNIFICANT WORK ACTIVITIES:Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: EEO is the Law link - Espanol: Abbott Laboratories Orlando FL

CRM Operations Manager

Expired Job

Robert Half Technology