CRM Administrator

Cloudbakers Chicago , IL 60602

Posted 2 months ago

Cloudbakers is looking for smart, energetic, and personable technology professionals to lead our rapidly growing CRM practice. We are looking for someone with a broad range of technical skills and aptitude with 3+ years relevant experience.

As a leader on the Delivery team, your time will be divided between technical projects and working with clients and our sales team to guide our CRM practice offerings. Your day to day tasks could range from writing new solutions to defining new business requirements for projects that you will lead. You will have the opportunity to define the vision of the practice as well as making sure projects are delivered to meet and exceed the client's specifications.

Roles and Responsibilities

Our ideal candidate will understand the value of teamwork. We are looking for the right fit with our growing organization and will train as required for the right individual. This is a Chicago based position.

A CRM Practice Leads' responsibilities and duties are as follows:

  • Lead the design and packaging for client CRM solutions (e.g. create marketing and sales collateral)

  • Act as Technical and Business lead on all CRM Projects

  • Analyze clients sales organization and business process

  • Delegate tasks to appropriate technical team members

  • Support larger sales deals as a thought leader

  • Maintain and manage relationships with accounts

  • Ensure success of technical projects you support

  • Anything else that needs to be done that adds value to the business, our clients and your co-workers


  • 3+ years of CRM experience and business process

  • Interaction with APIs and experience developing bi-directional syncing systems

  • Ability to travel to client sites

  • This position is highly client facing, our ideal candidate will possess strong communication and management skills

  • Proven ability to manage multiple projects at a time while paying close attention to detail

  • Demonstrates team working abilities and high moral compass

  • A thinker that is passionate about business process

Power Boosting Competencies:

  • Apex or Deluge Knowledge

  • Python Knowledge

  • Consulting Experience

  • Accounting Knowledge

  • Data Pipeline and Integration Experience

Core Traits

Cloudbakers also requires that team members possess the following traits:

  • Build trustworthy relationships with our clients and team through integrity and accountability.

  • Desire to learn and advance in work and in life.

  • Possess a positive, unrelenting, creative approach to problem solving.

  • Give and receive constructive criticism for the benefit of all.

  • Be Authentic. Be Yourself.

Cloudbakers is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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CRM Administrator