POSITION: Critical Systems Technician
Assist in providing on-site field coordination supervision and project management support for the operation of a data center.
Assist in management of mission critical equipment used to operate and maintain a data center.
Assist in management of systems and physical environment integration (life safety, mechanical, plumbing, and power related activities and issues).
Report discrepancies and trends to the Assistant Critical Facilities Manager, Critical Facilities Manager, operations team and clients.
Assist in managing preventative and emergency maintenance schedules and procedures for building systems; identify back-up and replacement inventory needs for critical systems.
Assist in overseeing all maintenance schedules and providers.
Provide on-call support (24x7).
Assist in updates of standard practices consistent for data center operations and equipment.
Oversee and coordinate sub-contractors to assure proper installation of equipment and delivery of maintenance services.
Troubleshoot emergencies, equipment problems, and technical issues, organize and oversee resolutions.
Provide ongoing technical support, management and oversight of vendors as necessary.
Completes daily inspections.
Complete inspections and maintenance. Scheduled maintenance may include, but is not limited to, monthly, bi-monthly, quarterly, semi-annually, and annual equipment maintenance.
Self-perform numerous Electrical/HVAC preventative maintenance activities including but not limited to:
Generator operating tests
UPS/ATS/STS transfer tests and operation
Provide field technical support related to redundancy, reliability and maintainability for the data center:
Long-term objectives and strategic planning
Primary focus shall be on uptime (99.9999%) and cost saving opportunities
Method of Procedure (MOP), Standard Operating Procedure (SOP), and Emergency Recovery Procedure (ERP) development
Assist CFM as administrator for onsite Critical Facility Work Rules
Vendor onboarding and familiarization
Safety inspections and adherence to DLR safety policies.
Scope of Work standards
Spare parts management
3+ years of experience as a Critical Facilities Technician or other relevant experience
High School Diploma or equivalent required
BS or Technical Degree in Mechanical or Electrical Field or other related field preferred.
Knowledge of construction planning, mechanical or electrical systems necessary, building controls, fire systems, and security systems.
Knowledge of building automation systems.
Possess Electrical/HVAC certifications (preferred)
Candidate must be technically proficient in planning and scheduling and exhibit excellent organizational skills.
Candidate must possess strong communication skills, the ability to lead coordination meetings and actively facilitate progress to achieve scheduled goals.
Candidate must have people skills, good judgment, and flexibility
Qualified candidate will be able to work cooperatively with internal administration groups, and effectively contend with customers and contractors to reach mutually acceptable terms and conditions.
Proficiency with MS Excel, MS Word, MS Project.
Knowledge of AutoCAD is a plus.
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
Digital Realty: Where the cloud lives and business thrives
We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.
To provide our customers with the trusted foundation for the digital world
To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.
Guide our decisions and actions every dayabove all else, we value customers, excellence, talent, teamwork and success.
About Digital Realty
Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 2,000 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.
Digital Realty is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
Job Location Northlake, Illinois, United States Position Type Full-Time/Regular