Critical Care Unit Assistant , PRN (FTE 0.001)
Intensive Care Unit
Mercy Hospital has been serving the healthcare needs of South Florida for more than 60 years. As a comprehensive acute healthcare facility, Mercy offers a full range of services to the residents of Miami-Dade county and surrounding communities. Licensed for 488-beds, Mercy Hospital is accredited by Joint Commission. Mercy is affiliated with more than 1,000 physicians representing a wide range of medical specialties.
As Miami-Dade County's only Catholic hospital, Mercy Hospital is sponsored by the Sisters of St. Joseph of St. Augustine, Florida and affiliated with HCA East Florida Division. Since its inception in 1950, Mercy Hospital has maintained its reputation for excellence while following the Catholic tradition of caring for God's people and providing spiritual support. Mercy Hospital is dedicated to providing excellent medical care, while remaining true to its mission of caring for the physical and spiritual needs of all the people it serves.
Mercy Hospital is a member of the nation's leading provider of healthcare services, Hospital Corporation of America. HCA has been named one of Ethisphere's World's Most Ethical Companies for eight consecutive years. Join our tradition of excellence!
We offer a generous compensation package for Full-time and Part-time including: vacation, 401k, and Medical Insurance.
Responsible for secretarial duties which supports the operation of the Deparment. Duties include facilitating timely and effective communication with all members of nursing staff, technologists,physicians, patients, families and other departments in the organization. The Unit Secretary is responsible for telephone management of incoming and outgoing calls in the Command Center, monitoring of the lifenet communication systems and timely notification of the ANM of such alerts and calls. The Unit Secretary is responsible for the entry of orders in meditech. In addition the Unit Secretary may be called to assist in other clerical duties as assigned by the Department Director, Clinical Care Coordinator or Assistant Nurse Manager.
Job Responsibilities Include but are not Limited to:
Consistently displays telephone courtesy, answers promptly, and relays messages accurately to appropriate person.
Monitors all calls, transfers calls to the appropriate staff accurately and in a timely manner.
Responds appropriately in all Code situations, making the necessary phone calls in a timely manner
Responsible for the accurate and timely entry of orders in meditech
Assists in the reconciliation of the patient's medical records.
Consistently uses at least two patient identifiers (patient's full name and date of birth or approved alternatives as applicable) to confirm patient identification prior to the provision of patient care or care-related services.
Consistently writes clearly and legibly, using correct spelling and approved abbreviations, acronyms, and symbols.
Required Job Qualifications Include:
High school or equivalent preferred
Associates or Technical degree preferred
0-2 years experience in managing telephone calls
Communication, Customer Service , and computer skills
Must be able to multitask and work in a fast paced environment
Knowledge of Medical Terminology.