Crisis Outreach Assessment Team (Coat) Direct Support Crisis Specialist - Northern Region (Newberg/Portland Area)

Initial Posting Date:

03/20/2024

Application Deadline:

04/15/2024

Agency:

Department of Human Services

Salary Range:

$3,476 - $5,230

Position Type:

Employee

Position Title:

Crisis Outreach Assessment Team (COAT) Direct Support Crisis Specialist

• Northern Region (Newberg/Portland Area)

Job Description:

We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Are you ready to make a positive impact on the lives of individuals who experience intellectual and developmental disabilities, often with co-occurring mental health diagnoses? Do you have paid or unpaid caregiving experience or experience volunteering with seniors, children, or people with disabilities? This experience may include making and attending medical or psychiatric appointments, medication assistance, assisting with daily personal care, assisting with activities of daily living, such as: personal or grocery shopping, doing housework, cooking, and providing transportation. Would you like to work in a diverse and supportive team environment? Then, come #JoinTeamSACU!

We are seeking a Direct Support Crisis Specialist to join our Stabilization and Crisis Unit Crisis Outreach Assessment Team (COAT) primarily in the Newberg area with some work in the Portland area.

This is the schedule(s) we are filling in the Newberg/Portland Area.

• Thursday

• Monday, noon to 8:00 p.m.

Salary Note: The salary range for this position will be adjusted on April 1, 2024, which will impact the minimum salary for this classification. The new salary range on April 1, 2024, will be $3,945 - $5,230 monthly.

Oregon Department of Human Services (ODHS), A place to belong and make a difference!

• When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.

• Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS' overall mission and vision.

• We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.

• We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more!

What you need to qualify

Eighteen months of experience providing direct individual care or training in a related field of human services (i.e., providing assistance to supported individuals or groups with intellectual and developmental disabilities, mental and physical disabilities, or substance abuse).

OR

A combination of education and experience.

OR

An Associate or higher-level degree in a related human services field.

Experience Note: Your paid or unpaid caregiving experience or experience volunteering with seniors, children, or people with disabilities may help you to meet the qualifications for these positions. This experience may include making and attending medical or psychiatric appointments, medication assistance, assisting with daily personal care, assisting with activities of daily living, such as: personal or grocery shopping, doing housework, cooking, and providing transportation, etc.

Please be sure to list and describe any paid or unpaid caregiving experience as work experience in your application materials. Experience must be documented for us to be able to consider it.

Essential attributes

We are looking for candidates with:

• Experience communicating verbally and in writing to follow instructions, communicate with others, and document information.

• Experience resolving conflicts in a professional and timely manner.

• Computer skills are needed for documenting and communicating information.

• Experience working within a team to achieve a common goal.

• Experience following behavior and mental health supports and/or medical orders.

• Experience monitoring and/or assisting individuals who experience mental, emotional, behavior, physical or medical challenges.

• Experience with crisis response and intervention.

• Having bilingual communication skills is a plus, but not a requirement.

Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.

Your duties at a glance

The Stabilization and Crisis Unit (SACU) operates 20 residential group homes along the I-5 corridor from Portland to Eugene and provides 24-hour residential care and supervision to individuals with intellectual/developmental disabilities, often with co-occurring mental health diagnoses, whose support needs exceed the supports offered or provided by other community-based residential programs. We provide training and support for the purpose of assisting individuals in safely transitioning back to their home community. We model positive attitudes while offering health and medical supports, psychological services, emotional and behavioral support, life skills training, educational supports, recreational opportunities, and community integration. We are dedicated to providing the support necessary to maintain the quality of life, achieve the highest possible level of independence and promote social opportunities, which benefit the individuals and the community.

As a Direct Support Crisis Specialist, you will provide direct care and/or support in a 24-hour, 7 days per week residential group home to children and adults in: behavioral management, safety, personal care, nutrition, housekeeping, health care and other daily activities within the home and the community.

As a member of the Crisis Outreach and Assessment Team (COAT) you will work in a specific region as part of a mobile unit comprised of Direct Support Crisis Specialist's and Psychiatric Crisis Counselor's to respond to crisis in the homes and build rapport with supported individuals and house staff for crisis support.

Working conditions

• You must have a valid license to drive and maintain an acceptable driving record.

• Extensive travel within assigned area; will work remotely at multiple Group Homes within the area.

• You will work in a residential group home environment, which is staffed 24 hours a day, seven days a week.

• You will be exposed to a variety of settings both within the residential group homes and the community.

• At times you will be exposed to individuals who are justice-involved or committed, and/or individuals who may often experience crisis that may be communicated in significant emotional or physical behaviors towards themselves or others.

• There is frequent daily lifting up to 75 pounds involving transferring, positioning, and moving individuals and/or moving program supplies. You will frequently squat, bend, and stoop.

• You must be able to engage and maintain Oregon Intervention System (OIS) approved restraints for one (1) hour or less.

• You must be able to travel to different work locations to ensure effective crisis response and proactive measures.

Application instructions & requirements

Your resume is the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.

• Attach/upload a resume that demonstrates how you meet the qualifications. The information you include in your resume will be used to determine if your materials show that the qualifications are met.

• Please attach/upload documents in the "Resume / CV" section of the application.

• Current State of Oregon employees: Apply via your employee Workday account.

• If you are not a current State of Oregon employee, view this application instructional video.

• After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

Additional requirements

• Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• The Department of Human Services is a drug free workplace. All applicants will be subject to drug testing for Narcotics, Methamphetamine, and other controlled substances.

• Your driving record must meet the qualifications of the ODHS SACU Driving Policy and will be considered unacceptable for offenses, including, but not limited to any misdemeanor or felony traffic offense in the last 24 months.

• If you are offered this position, we will offer training and you must become certified during the New Employee Orientation class in the following:

• First Aid/CPR Certification

• Requiring you to complete compressions in a kneeling position.

• Oregon Intervention System Certification (OIS)

• Requiring you to physically hold an individual for safety while maintaining an approved restraint on clients which may involve quick movements, changes in physical positioning, and verbal communication with coworkers.

• Medication Administration Certification

• Requiring you to demonstrate competency in completing doctor's orders, appropriate passing of medications to clients, appropriate documentation, and appropriate procedures for emergencies.

Helpful information

• This position is represented by the American Federation of State, County and Municipal Employees (AFSCME) union.

• This recruitment may be used to fill future vacancies.

• This position is part of the Police and Fire pension plan, which allows you to retire with full benefits after 25 years of service.

• Opportunity to earn overtime pay by working extra hours.

• Have questions about Workday, and want some tips on understanding the state application process? Check out our Oregon job opportunities page.

• If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact Rebecca Wilson via email Rebecca.A.Wilson@odhs.oregon.gov or call/text (503) 881-9248. Please be sure to include the job requisition number.

• To learn about the many options for a career in the field of developmental disabilities services please visit Impact Oregon.