Crisis Facilitator

SWING SHIFT

Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

What We Offer

• Starting Salary Range begins at $68,640.00 to $80,662.00 Actual offers will be determined by the candidate's creditable years of experience in conjunction with internal equity considerations and based on the organization's current compensation practices.

• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!

• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

Program

Mobile Crisis services for Solano County will include the provision of emergency crisis intervention services to Solano County residents - both youth and adults - who are acutely suicidal, homicidal, or gravely disabled. Services include phone crisis screening and triage; in-person crisis evaluation and crisis intervention services; and linkage to an appropriate level of follow-up service including, but not limited to, referring individuals to the crisis stabilization unit (CSU) or a local emergency department (ED).The Mobile Crisis Unit will deliver - in partnership with local law enforcement, the CSU, local EDs, and Solano County Behavioral Health (SCBH) - a coordinated system of crisis services.

JOB SUMMARY

Works within the vision, mission, and philosophy of the agency. With limited supervision, provides comprehensive safety risk assessments, clinical interventions for crisis de-escalation, safety planning, hospitalization facilitation, case management, and coordination of therapeutic activities in the community. May work with different law enforcement communities supporting in de-escalation and ensuring safety. Works directly with high at-risk individuals in person who are presenting as a danger to themselves, danger to others, or gravely disabled. Supports community callers as part of a 24/7 program, offering phone consultation, coaching, de-escalation, and resources.

RESPONSIBILITIES AND DUTIES

1.Completes assessments and evaluations that are culturally relevant and appropriate to youth, adults and family strengths and needs, including identification of target behaviors and the function of those target behaviors.

2.Provides facilitation and support to enhance the efforts of youth, adults, and their families/caregivers in the design and implementation of evidence-based treatment.

3.Ensures documentation and maintenance of clinical records is completed per appropriate standards and regulations.

4.Collaborates with Crisis Consultant around completing clinical records.

5.Independently develops effective treatment plans with clear and measurable intervention strategies, which are tailored to individual and family strengths, needs and cultural preferences.

6.Provides clinical leadership regarding individual and family system observations and relays behavioral data to team in ways that demonstrate strengths based, solution focused values throughout all phases of service, i.e., engagement, stabilization, planning, intervention, and transition.

7.Records and collects clinical information in ways that promote and reflect individual and family input while maintaining accountability to risks and threats associated with presenting problems.

8.Independently coordinates the integration of comprehensive Functional Behavior Analysis and plans into overall individual and family service plans with individuals, family members, referral sources, collateral contacts, community resources and other agencies and support persons involved with a clients plan for stabilization and wellness.

9.Facilitates the development and refinement of effective behavior and risk specific reactive and proactive safety plans.

10. Monitors effectiveness and efficiency of interventions with individuals and families.

11. Ensures that effective personal organizational systems for paperwork/ information management are developed and maintained to support timelines and priorities.

12. Meets revenue and productivity standards.

13. Performs other related responsibilities, as assigned, to support specific department/business needs.

CORE ABILITIES

• Demonstrates proficient skills and abilities regarding conflict resolution and mediation.

• Exceptional attention to detail with accuracy with documentation skills.

• Ability to problem solve complex, multifaceted, and potentially emotionally charged situations.

• Ability to manage time with strong organizational, communication, and task prioritization skills.

JOB SPECIFIC COMPETENCIES

• Conflict Resolution

• Clear and Accurate Documentation

• Encouraging Customer Focus

• Leads Team Performance

• Time Management

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

MINIMUM EDUCATION AND/OR EXPERIENCE

• Master's Degree (M.S./M.A.) in a related field.

• Experience serving individuals with complex needs including SED youth/families and/or youth residential settings.

• Experience with mental health, child welfare and/or juvenile probation systems.

• Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Child Abuse Index Check (CAIC) background clearance.

• A valid California Driver's license with two years experience driving and clean driving record may be required.

PREFERRED QUALIFICAT