The Crisis Clinician I is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to mobile crisis calls from community professionals and persons. This includes, but is not limited to, answering questions, obtaining clinical information and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.
Assist consumer in developing a crisis plan.
Complete consumer/family crisis assessments (face to face and telephone).
Manage crisis situations effectively using positive approaches.
Meet standards for documentation and completes all required paperwork.
Provide crisis services in a community and/or office setting.
Provide follow-up services to consumers by phone and/or mobile visits.
Provide insight & knowledge of insurance programs, processes and able to obtain authorizations as needed.
Provide supportive counseling to consumers to promote stability.
Support consumer and negotiates appropriate referral services.
Utilize specific techniques of motivational interviewing.
Work efficiently and independently in crisis setting.
Bachelor's degree in Psychology, Counseling or Social Work with three (3) years of clinical experience OR
Master's degree in Psychology, Counseling or Social Work required.
Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
ATTENTION: IF YOUR DEGREE IS NOT IN PSYCHOLOGY, COUNSELING OR SOCIAL WORK, PLEASE BE SURE TO UPLOAD YOUR TRANSCRIPTS FOR CONSIDERATION.
Work history that includes phone triage, as well as an in depth knowledge and proven skill at doing psychiatric assessments.
Experience in mental health crisis intervention, case management, or in home therapy preferred.
Excellent, recovery-oriented interpersonal relations.
Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.
Licensure, Certifications, and Clearances:
Act 126 Child Abuse Reporting or Act 31 Clearance - must be obtained within 90 days of hire or transfer
Act 33 Child Clearance with Renewal
Act 34 Criminal Clearance with Renewal
Act 73 FBI Clearance
Applied Suicide Intervention Skills Training - must obtain within 1 year
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities
University Of Pittsburgh Medical Center