Crew Member

Papa Murphy's Holdings, Inc. Edmonds , WA 98020

Posted 2 months ago

Crew Member:

"You are applying for work with Tom Lovelace Group, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

Summary Description:

The Crew Member is responsible for the following, but not limited to, duties and responsibilities while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work.

Duties and Responsibilities :

  • Exhibit readiness to perform role by wearing a clean and wrinkle-free, uniform and showing up at the assigned time.

  • Prioritize and complete tasks, which if not done could jeopardize the stores operation.

  • Adhere to Papa Murphy's store "Performance Standards."

  • Comply with all sanitation and safety standards.

  • Greet all guests to create a welcoming environment.

  • Handle phone and online orders for guest pick-up.

  • Keep assigned area neat, clean and well stocked.

  • Perform all tasks/duties assigned by immediate supervisor.

"Front of House"

  • Work all counter stations or other assigned station.

  • Assist guests in making menu selection, review specials, handle club cards, and participate in add-on sales.

  • Wrap pizzas properly, repeat orders to guests, give verbal baking instructions to all guests, thank and invite the guests back.

  • Present order to guest within the 3-minute door to door service time.

  • Assist guests if necessary to carry pizzas out to their car or hold the door open.

  • Follow proper cash, check, credit card and food stamp transactions; ring up order and follow proper cash handling techniques.

  • Follow proper void/refund procedures. Process coupons and gift certificates with the assistance of immediate supervisor.

"Back of House"

  • Learn to complete operating and safety knowledge of mixer, sheeter and dicer if needed. Make all products following the portion charts or job aids within the average time as described in the Papa Murphy's "Performance Standards".

  • Store and rotate all products before and after prepping to ensure quality.

  • Mix dough to recipe and dough balls to standard when/if necessary.

  • Sheet, wrap, date, and store crusts to standard.

  • Perform the duties of the runner (restock person) or dish person as directed by immediate supervisor.

Required Qualifications:

  • Education:

  • High school diploma or equivalent preferred but not required.

  • Degrees, Licensure, and/or Certification:

  • Food Handlers Card and/or Serve Safe Certified preferred but not required.

  • Knowledge, Skills, and Abilities:

  • Effectively read, speak, write and communicate.

  • Build and maintain positive relationships with supervisors, co-workers and guests.

  • Be a team player with a great attitude.

  • Basic math skills required.

Other requirements:

  • Regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms.

  • Occasionally required to bend and stoop, kneel or crouch.

  • Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping.

  • Must be able to lift and/or move up to 30 pounds.

  • Maintain punctual and regular attendance at work.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cleanliness Crew

Boyne Resorts

Posted 2 weeks ago

VIEW JOBS 11/13/2020 12:00:00 AM 2021-02-11T00:00 Overview Perform custodial duties in Base Area buildings. As a customer focused organization, a crucial part of each employees' job is to get and keep guests. Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn't understand the term "not my job." Responsibilities The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position. * Vacuum * Dusting * Carpet cleaning * Supply stocking * Trash removal * General cleaning as required * Assist other departments as needed * Snow removal, including shoveling * Responsible for departmental keys and security related to those keys and buildings * Contribute to team effort by participating in Job Sharing * Responsible for the cleanliness of the resort and safety of guests and employees; * Meet service level objectives and department goals as set forth by immediate supervisor * Other duties as assigned COMPETENCIES * Success With The Guest -Create a positive impression for our guests. Genuinely welcomes the guest: smiles, makes eye contact, engages the guest in conversation and thanks them for their patronage. * Work Performance and Job Knowledge -Accuracy, attention to detail, volume of work produced and speed in which it is completed. Such knowledge may be gained from education, experience, training and the ability to adapt to new situations. * Teamwork -Upbeat and dependable. Demonstrates the ability to cooperate, communicate and work as a team player with co-workers, supervisors, and outside contacts. * Professionalism -Acts professionally and is respectful of others. Adherence to all uniform standards. * Attendance/Punctuality - Communicates absences and schedule changes in a timely manner. Promptness in reporting to work and adherence to break and lunch schedules. * Safety - Demonstrates safety consciousness with guests, resort and co-workers. Attends safety meetings and adheres to safety codes and procedures. Qualifications One to three months related experience and/or training; or equivalent combination of education and experience. Boyne Resorts Edmonds WA

Crew Member

Papa Murphy's Holdings, Inc.