Crew Member

Culvers Restaurant Naples , FL 34102

Posted 4 days ago

JOB SUMMARY

Provides personalized, exceptional guest service ensuring that every guest who chooses Culver's leaves happy.

ESSENTIAL FUNCTIONS

  • Consistently provides excellent guest service and hospitality.

  • Demonstrates proper personal hygiene and food safety practices consistently.

  • Maintains a neat, well-groomed uniformed appearance.

  • Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.

  • Assists guests with product knowledge and promotional information upon request accurately.

  • Follows company safety standards at all times and looks out for the safety of other team members and guests.

  • Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.

  • Handles guest comments promptly and courteously.

  • Performs primary position responsibilities timely and accurately.

  • Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.

  • Performs back-up support accurately and timely after secondary responsibilities are accomplished.

  • Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.

  • Answers the telephone courteously and professionally, within three rings.

  • Prepares quality products while maintaining: portion control and presentation within service goal times.

  • Attends all team member meetings.

QUALIFICATIONS

  • Flexible schedule

  • Reading and writing skills required

  • Communicates with guests, team and management

  • Maintains a sense of urgency

  • Demonstrates trained food safety knowledge

PHYSICAL ABILITIES

  • Stand Constantly

  • Walk Constantly

  • Sit Occasionally

  • Handling Constantly

  • Lift / carry 10 lbs or less Constantly

  • Lift / carry 11-20 lbs Constantly

  • Lift / carry 21-50 lbs Frequently

  • Lift / carry 51-100 lbs Occasionally

TEAM MEMBER PERFORMANCE SUCCESS FACTORS

  • COMMUNICATION: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.
  • CHANGE MANAGEMENT: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.
  • DECISION MAKING & PROBLEM SOLVING: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information.
  • INNOVATION &CREATIVITY: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.
  • PLANNING: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
  • COOPERATION: Supports fellow team members and is cooperative in providing excellent guest service.
  • QUALITY OF WORK: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.
  • ACCOUNTABILITY: Delivers results on time and at the quality level promised. Is punctual and ready to bgin work assignments. Delivers quality work product using resources and time allocated.
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Crew Member

Sonic Drive-In

Posted 4 months ago

VIEW JOBS 10/18/2020 12:00:00 AM 2021-01-16T00:00 Fun. Flexible hours. Great pay. Fantastic people. Professional fulfillment. That uniquely cool SONIC uniform. Can this possibly get any better? YES IT CAN!\n\nLike a Grilled Chicken Wrap, the SONIC Drive-In Restaurant Team Member position is a savory plethora of food service responsibilities rolled into one. You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center. \n\nRestaurant Team Member duties may include:\n\tTaking orders and making accurate change quickly\n\tProviding food service to our guests with enthusiasm\n\tPackaging all menu items and checking for product quality and consistency\n\tPreparing drinks and ice cream treats \n\tPreparing food orders, cooking on the grill, operating the fry station as needed \n\tCleaning the drive-in restaurants -- including trash disposal, mopping, sweeping, washing dishes, wiping counter-tops and sanitizing food areas\n\nQD Sonics\n\n\nRestaurant Team Member Requirements:\n\tAbility to work irregular hours, nights, weekends and holidays\n\tAbility to be flexible in all situations based on restaurant business need\n\tEffective communication skills; basic math and reading skills\n\tWillingness to abide by the appearance, uniform and hygiene standards at Sonic Drive-In restaurants\n\tGeneral knowledge and understanding of the food service / restaurant industry or retail operations preferred, but not required\n\n\nAdditional Restaurant Team Member Qualifications…\n\tFriendly and welcoming individuals who enjoy providing pleasant and courteous food service to our guests!\n\tA willingness to cross-train in all of the stations. It never gets dull here!\n\tMotivated individuals who are team players and committed to keeping our drive-in restaurants clean and safe.\n\nSure, classic cars and vintage threads may be things of the past, but the SONIC Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture! It's downright sensational!! \n\nAll that's missing is you, so APPLY TODAY!\n\nSONIC and its independent franchise owners are Equal Opportunity Employers. Sonic Drive-In Naples FL

Crew Member

Culvers Restaurant