Crew Chief

Lasso Marketplace Boston , MA 02114

Posted 4 weeks ago

The LASSO Marketplace Crew Chief will serve in a lead role at events, responsible for the management and oversight of large groups (15 or more) of LASSO Marketplace Crew who are scheduled to work an event for one of LASSO’s clients. This primary responsibility is being the Crew Chief without being assigned to another technical position.

Core responsibilities include:

  • Work closely with Marketplace Specialists in preparation for the event
  • Responsible for all communication with LASSO crew during the event
  • Responsible for reaching out to the Event Producer in advance of the show or see the Producer at the beginning of the first shift on the first day to ensure expectations are set – Serves as the primary client facing lead and is responsible for communicating directly with the clients
  • Proactively capture in and out times and breaks for the Marketplace Crew
  • Ability to be proactive and assertive with crew, and skilled at problem-solving
  • Ability to clearly communicate directions, and being organized to capture and manage the required documentation
  • Prompt response with plan for no shows, tardy arrivals, and challenges on show site
  • Complete performance ratings for the Crew for each event, including quantitative and qualitative responses.

Qualifications:

  • 5+ years’ experience as Event Crew Lead, of groups of 10 or more, working with Audio, Video and Technical labor resources in the AV industry
  • 5+ years’ technical experience in the AV industry
  • Exceptional communication skills as this is a customer facing role
  • Possess the ability to be objective and resourceful when crew challenges arise
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Crew Chief

Lasso Marketplace