Joining Citizens Business Bank means connecting with a team of dedicated associates that continually strive for new and innovative ways to meet and exceed the needs of our customers. As a top ranked bank, life at our company includes a working environment that thrives on collaboration, integrity, and mutual respect for one another. We encourage our associates to ask questions, learn, care deeply, and make an impact. Our dedication to customers and associates is at the core of our business culture and is represented by five core values: financial strength, superior people, customer focus, cost-effective operation, and having fun.
Credit Support (40 hours/week)
At the direction of the Center Manager, the Credit Support associate is responsible for providing administrative and clerical duties to support to branch officers and customers. The Credit Support position plays a key roll in meeting the secretarial needs of the branch.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job.
Demonstrates a thorough working knowledge of the Bank's established policies and procedures.
Maintain a professional, business-like appearance and manner at all times, including neatness of the work area.
Consult with customers and prospects to identify products and services that will meet the customer/prospect financial objectives.
Sell and cross-sell bank products and services to existing and potential customers.
May be involved in customer calls at the customer's place of business.
Prepare, process, organize and assemble loan documentation.
Obtain credit information from various sources.
Ensure proper documentation requirements are met for all accounts maintained by the Center.
Timely and accurate completion of all required monthly reports.
Provides consistent, prompt, efficient, and professional customer service which exemplifies "The Citizens Experience."
Other duties as assigned.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and a minimum of one year experience as a teller in a financial institution.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to reach with hands and arms. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
CVB Financial Corporation