The Credit/Collections Clerk will work directly with the A/R Credit & Collections Manager in maintaining the aging and ensuring that the accounts are current. Position is also responsible for reviewing insurance certificates and credit worthiness, and subsequent set up of production units.
Collection of customer receivables, primarily by telephone or e-mail.
Assisting in resolution of customer disputes and delinquencies
Establishing professional working relationships with customers to facilitate timely resolution of past-due balances
Reducing past due balances
Communicating credit risks or bad debt to manager immediately
Participating in bi-weekly status meetings with manager
Extensive interaction with other company departments
Ensuring unapplied credits are identified on a timely basis and cleared against outstanding receivable balances as deemed appropriate by customer.
Reviewing insurance certificates
Pre-screening new customers for credit worthiness
Serve as back up to manager
Strong communication, organizational, time management, and telephone skills
Working knowledge of Excel and Word
Ability to work independently, exercise sound judgment, multi-task and prioritize
Excellent problem solving and decision-making skills
Five to Seven years' experience in the credit and collections field
Knowledge of Great Plains and Pinnacle a plus
Work Environment and Physical Demands:
This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands and reach with hands and arms. The employee may also be required to lift product or equipment weighing up to 50 lbs.
Position Type/Expected Hours of Work:
Prompt and regular attendance is required, employees are expected to begin work at the start of their scheduled shift and to complete their assigned work shift according to the responsibilities of their position.
This position works standard business hours, but may require long hours and some weekend work.
Some out-of-state/country and overnight travel may be expected.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
It is the policy of Panavision to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable State and Federal law.