Credit Representative I

Johnson Brothers is a national family-owned wine, spirits and beer distributor. We've been providing exceptional service to our customers since 1953, representing the world's most famous brands in the beverage industry.

The Credit Representative is responsible for the daily monitoring of customer accounts to promote timely payment, reduce customer past due invoices, increase company cash flow and limit collection risk. This role will work with customers and sales representatives to secure payment, identify root causes of past due invoices, and recommend process improvements to prevent recurrence. Duties include researching and reconciling account balances, cash application, collections, phone communications, and other duties as assigned.

Job Description:

• Performs daily cash application to customer accounts.

• Identifies, researches, and reconciles customer invoice disputes.

• Works with internal partners to identify and correct the root cause of invoice disputes to prevent recurrence.

• Communicate with sales representatives, internal partners, and customers regarding the collection of invoices and other credit-related issues.

• Runs aging update programs.

• Answers accounts receivable phone inquiries to ensure excellent customer service is provided to our internal and external customers.

• Fosters and maintains a collaborative relationship with customers, sales, warehouse, delivery, customer service, and management.

• Ensures compliance with industry regulations and established credit policies and procedures.

• Performs other duties as assigned.

POSITION QUALIFICATIONS:

• Accuracy

• Ability to perform work accurately and thoroughly.

• Communication

• Ability to communicate while building and maintaining positive relationships.

• Problem Solving

• Ability to find solutions for or to deal proactively with work-related problems.

• Working Under Pressure

• Ability to complete assigned tasks under stressful situations while maintaining a positive attitude.

• Organization

• Ability to organize and plan work to meet established deadlines.

• Independence

• Ability to work independently with minimal supervision, make appropriate decisions, follow through, and make recommendations.

• Customer Service

• Excellent customer service skills are needed.

• Integrity, Teamwork, Excellence, Passion, Innovation, and Work Ethic

• Ability to support our Corporate Values.

SKILLS & ABILITIES:

• Education

• Associate or Bachelor's degree in Accounting, Business, or Finance or equivalent work experience preferred.

• Experience

• Knowledge of Accounts Receivable, Dispute Resolution, and Credit Functions.

• Computer Skills

• Computer proficiency with Microsoft (Word, Outlook, PowerPoint) and Internet applications; I Series/AS400 experience preferred; 10 key typing skills.

• Advanced Excel experience preferred.

Johnson Brothers is committed to providing equal employment opportunity and equal treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Johnson Brothers makes employment decisions based solely on the basis of qualifications for the job.

Worker Sub-Type:

Regular

Time Type:

Full time