Credit, Middle Office, Director

Union Bank, N.A. Tempe , AZ 85280

Posted 7 months ago

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG) the world's 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we're 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that's working to fulfill its vision to be the world's most trusted financial group.

MUFG's Loan Operations team services several lines of business within MUFG for the Americas. The Middle Office team was designed in support of our business partners and aligned to six Execution Team Leads. The teams include; US Wholesale/Corp. Credit, Investment Banking, Japanese Corp. Banking, Latin American Corp Banking, Regional Banking, and Governance.

Job Summary

The Loan Administration Process Owner is primarily responsible for Management of the Execution Teams that perform daily Middle Office responsibilities in support of the Corporate Bank's lines of business. In addition, they are the central lead and escalation point for each Business area. The Execution Team's operate in a Deal Closing capacity and are in close contact with the Relationship and Portfolio Managers throughout the closing process; ensuring all required documents, reference data, and critical information are reviewed for operational feasibility, optimal execution mechanics, regulatory requirements and mitigation of operational risk. The teams partner with various internal and external parties including, but not limited to, Leveraged Capital Markets, Portfolio/Relationship Management, Loan and Agency Services, Finance, Legal, Trade Counterparties, as well as external Agent Banks and Lender clients. The team also interacts with their counterparts in other Regions and Legal Entities throughout MUFG's robust network of Operations areas.


  • Lead six Execution Teams in Wholesale/Investment Banking Middle Office with ~40 FTE in multiple geographical locations

  • Responsible and accountable for managing Loan Administrators and the Deal Closing & Funding process

  • Report directly into Operations, with dotted line matrix reporting into the Center of Excellence (COE) Leader(s)

  • Establish and document Service Level Agreements with each line of business supported to include KRIs

  • Actively pursue expansion of services provided to lines of business in the SLAs

  • Support escalations from the COE Business leads, as required

  • Actively lead strategic initiatives and process changes for the Middle Office

  • Create and maintain enhanced Business Metrics to validate Capacity and Unit Cost on a monthly basis

  • Maintain customer focus while balancing speed with quality

  • Develop talent and create a continuous improvement culture

  • Drive standardization and process maturity enhancement in the Middle Office, using Firm resources to simplify and or automate the process

  • Ensure execution of best practices of control, risk mitigation and escalation throughout the Execution Teams

  • Manage a Governance Team, which includes ~2-3 FTE

  • Ensure the Governance Team regularly reviews and enhances policies and procedures to maintain appropriate control and consistency, within Head Office guidelines and Bank regulations

  • Ensure the Governance Team schedules and conducts quarterly MBR meetings with COE Business Leads

  • Maintain an in-depth, working knowledge of Banking Regulations and Standard Practices

  • Ensures adherence to all Firm policies and procedures and all applicable banking regulations

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Credit, Middle Office, Director

Union Bank, N.A.