Credit & Collections Specialist

Credit & Collections Specialist

• Location: Puyallup, WA

• PAY: $19.50/Hour

• Benefits: 100% medical insurance, dental, vision and 401K with company match.

• Full-Time Opportunity - Monday-Friday during normal business hours w some flexibility

• Remote work opportunity after training is complete.

• Office work environment with relaxed dress code

Who We Are

Northwest Cascade's is the experienced leader in civil construction, accountable for innovative solutions and customer satisfaction.

Northwest Cascade's services include: dirt work; underground utilities; roadway construction; residential plat development; and commercial and industrial site development packages. Additionally, Northwest Cascade provides mass excavation, and de-watering.

What Are We Looking For

Responsibilities include processing incoming payments in compliance with financial policies and procedures. We are looking for someone with great customer service skills and willingness to learn.

Job Responsibilities

• Process payments from incoming checks

• Contact customers that have declined credit cards

• Contact customers that have returned mail and/or email

• Assist credit/collection department with other duties as requested

Qualifications:

• Communication skills - ability to convey meaning and obtain understanding verbally and in writing.

• Organizational skills - ability to group work and resources in relation to goals.

• People skills - ability to demonstrate effectively in relating to others at all organizational levels.

• Customer relations ability to relate to customers with an attitude of friendliness, yet conveying confidence in our professionalism.

• Detail oriented - ability to complete work assigned with minimal errors, being aware to question items that seem out of the ordinary.

Why You Should Work For Northwest Cascade

In addition to a competitive pay, Northwest Cascade is also committed to the growth and development of its employees' offering on the job training, room for advancement, and a unique Lifelong Learning Program.

We Offer:

Northwest Cascade is committed to the growth and development of our employees' offering on the job training, advancement opportunities and a unique life-long learning program that provides tuition reimbursement for almost any class.

We reinvest 20% of net profits into employees through annual performance bonuses and provide shareholder opportunities to management.

Our exceptional benefits package includes employer-paid medical, vision and dental for you and your family will be covered at a discounted rate, plus paid time-off and generous 401k with company match.

Conquering tough jobs with diversity and inclusion

At Northwest Cascade, home of Honey Bucket, opportunities are equal for all people (race, gender, age, religion, and identity) through hard work and achievement. Our sense of pride, passion, and belonging unites us in our commitment to doing tough jobs for our customers. We have learned through experience that different ideas, perspectives, and backgrounds create a strong and innovative workforce that delivers outstanding results.

IND123