Credit & Collections Specialist

Credit & Collections Specialist

Indel Power Group

Portsmouth, VA

$45,000-$50,000

Indel Power Group has an opening for a Credit & Collections Specialist at our corporate office in Portsmouth, Virginia. This individual should be organized with the ability to multi-task and possess good customer and communication skills. Joining the credit team will provide you with a rewarding work environment, excellent pay and benefits.

Key Responsibilities

Perform collection calls and emails on assigned portfolio of customers

• High volume experience is highly preferred
• Process accounts receivable transactions, research, and invoice adjustments
• Ensure customer statements, invoices and demand letters are sent to customers.
• Reconcile customer balances to ensure accuracy and alignment with the customer.
• Schedule/confirm payment deliveries.
• Obtain agreements to pay and arrange and enforce payment plans.
• Provide support for internal and external audits
• Collaborate with AR team, Sales, management regarding disputes, problem accounts, and develop resolutions to collect the outstanding balances.
• Document conversations and establish follow up routine for timely collection.
• Complete daily/weekly collection reports.
• Other projects as assigned.

Requirements

• Associates or bachelor's degree in accounting, finance, or business-related field preferred
• Minimum of 2 years collections experience including interaction with a large customer base preferred
• Proficient in MS Excel (vlookups, pivot tables) and MS Office
• Strong verbal and written communication ability along with negotiation/collection skills
• Strong organizational, time management, priority setting, and problem-solving abilities.
• Ability to work in office and/ or remotely as required.

Why Indel Power Group

• Competitive compensation package, DOE
• Rewarding work environment
• Opportunities for relocation & advancement
• Long established, family-owned business

Indel Power Group offers

• Excellent medical, dental, & vision coverage
• Short-term/long-term disability and employee life insurance
• 401k, with matching
• Employee Assistance Program (EAP)
• Paid Annual Leave
• Paid Holidays

Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.