Credit Collections Analyst

Overview

Discover Palmer-Donavin

Established in 1907, Palmer-Donavin is a leader in building material distribution and fabrication. Headquartered in Columbus, OH, Palmer-Donavin has 13 locations spread throughout the Midwest and Southeast Regions. As an Employee-Owned business, we take pride in our culture of high performing and engaged employees who make Palmer-Donavin a great place to work.

Professional Growth

We live by our tagline, We Deliver More. We believe the work we do is more than "just a job". At Palmer-Donavin, we make professional development and growth a priority by offering robust training programs, investing in our employees' continuing education and providing rewarding career paths that allow employees to reach their full potential. We are proud to share that our management ranks are filled with employees who have developed through the organization.

Credit Analyst

We are seeking a Credit Analyst to join our team. Don't miss this opportunity to join an amazing culture and elevate your career while making a difference in the industry at Palmer-Donavin.

Benefits

• Employee Stock Ownership Plan (ESOP)

• Company Performance Bonus

• 401(k) Retirement Plan with Company Matching

• Health, Dental, and Vision Coverage

• Life & Disability Insurance

• Employee Discounts

• Wellness Program

• Parental Leave

• Career Stability

• Training and Development

• Tuition Assistance

• And Much More!

Responsibilities

• Analyze credit data and financial statements to determine the degree of risk involved in extending credit.

• Contact customers by phone or in person when their accounts are past due or over their credit limit to arrange a payment plan.

• Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity.

• Confer with credit association and other business representatives to exchange credit information.

• Review credit applications, financial reports, and credit reports to establish credit limits for new and existing accounts.

• Communicate with customers, sales representatives, and warehouse employees to identify and resolve disputed issues concerning pricing, shipping, and credit return discrepencies.

• Review individual or commercial customer accounts to identify and select delinquent accounts for collection.

• Compare liquidity, profitability, and credit histories of establishments being evaluated with those of similar establishments in the same industries and geographic locations.

• Consult with customers to resolve complaints and verify financial and credit transactions.

• Report payment problems and proposed resolutions to senior management on a monthly basis.

• Review individual orders for customers that are at or have exceeded their credit limit to determine if the order can be released.

• Identify and monitor overdue accounts using Eclipse and various computer programs.

• Record information about the financial status of customers and the status of collection efforts using Eclipse or other computer software.

Competencies:

• Building Trust

• Financial Stewardship

• Work Standard

• Communication

Qualifications

• High School Graduate or General Education Degree (GED): Required

• 2 plus years of experience in related field: Preferred

• Requires a general working knowledge of Microsoft Office products including Outlook, Word and Excel.

• This position must have an acceptable credit and background check.

Palmer-Donavin participates in E-Verify, is an Equal Opportunity Employer, and operates a Drug Free Work Place, a policy which prohibits the use, possession, and/or distribution of medical marijuana in the workplace