Credit & Collections Analyst

Build a career powered by innovations that matter! At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing-improving productivity, enhancing people's lives and redefining what's possible. We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications-from minimally invasive surgery to robotics to 3D metal printing.

Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific. Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore Novanta.

Company Overview

Build a career powered by innovations that matter. At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing-improving productivity, enhancing people's lives and redefining what's possible. We serve as a trusted technology partner to medical and advanced industrial original equipment manufacturers (OEMs) worldwide, engineering components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications-from minimally invasive surgery to robotics to 3D metal printing.

Novanta is a global organization with offices located throughout EMEA, The Americas and Asia Pacific. Novanta is a publicly traded company on NASDAQ under symbol NOVT.

Business Unit Overview

This position is part of Novanta's Corporate and Shared Services global teams. Novanta's Corporate and Shared Services teams play an important role in executing the company's strategic mission and operations. Included in Corporate and Shared Services are the business functions including Finance, Accounting, Human Resources, Information Technology, Legal, Compliance, Corporate Development and Corporate Marketing. The Corporate and Shared Services teams work closely with all Novanta business units to support operating initiatives contributing to the organization's financial success.

Position Details

The Credit and Collection Analyst is responsible for the management of credit risk and collection of accounts receivable of selected product lines. The core responsibility includes analyzing customer financial condition, authorization of customer credit lines and collection of invoice balances. The role will require daily interaction with our customers, internal sales team and corporate finance group; additionally, the person will have regular contact with the business general managers and site operations leaders to report and resolve any outstanding issues.

This position will be Hybrid, three days in office (Bedford, MA).

Primary Responsibilities

• Evaluation of credit risk and establishment of credit limits, subject to management approval

• Collection of receivables and management and resolution of past due accounts

• Maintain credit and collection metrics within acceptable levels, including average days delinquent, and past due dollars and percentage

• Primary liaison with sales support and customer service in reconciling accounts and handling credit hold issues

• Must be adept at analysis of data obtained from bank and trade references

• Initiate and maintain complete, accurate and updated records of contacts, collection activities and account reconciliations

• Review orders on credit hold and personally take appropriate action to ensure delivery dates are met

• Preparation of bi-weekly accounts receivable aging review

• Analyzes and reports on credit memo and write off activity

• Review cash applications and reconcile to open receivables, as necessary

• Ad hoc projects, as required

• Interpret and apply company policy on collections

Required Experience, Education, Skills, Training and Competencies

• 4-8 years of collections experience

• Experience with customer-based portal accounts desired

• Highly motivated self-starter who can work well independently and in a team environment

• Ability to thrive in a fast paced, ever-changing environment with the ability to stay focused and quickly achieve closure

• Strong communication skills, both verbal and written

• Organizational, negotiation, and problem solving skills

• Able to interpret company documentation on collection policies and practices

• Strong knowledge and use of Microsoft Excel, Outlook and Adobe Acrobat. Oracle experience highly desired

Physical Requirements

• Mobility to work in a standard office setting and to use standard office equipment, including a computer.

• Ability to use vison to read computer screen and read printed materials

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Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.

Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.