Credit Assurance Services (Loan Review) Quality Assurance Specialist

Location: On site in Memphis, TN.; New Orleans, LA; and Birmingham, AL.

SUMMARY:

First Horizon Audit and Assurance Services provides independent and objective audit, advisory, and strategic assurance services to various business units or functions in support of the company's enterprise-wide audit program. The objective of these services is to provide high quality assurance, advice, and insight to help improve and ensure the company's risk management, governance, and internal control processes are adequately designed, operating effectively, and consistent with the expectations and/or requirements of the board of directors, management, and regulatory authorities.

The Credit Assurance Services (CAS) QA Specialist is part of the Professional Practices Group within Quality and Efficiency Services function of Audit and Assurance Services. The CAS QA Specialist reviews work completed by the CAS (Loan Review) team to ensure conformance with department standards, plans, budgets and schedules and report on the effectiveness and efficiency of CAS operations. The position will help provide assurance the Credit Assurance activity is in conformance with all applicable organizational expectations. The position requires the ability to maintain effective working relations with management and credit assurance staff members.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for assisting with the development and implementation of quality assurance review process for Credit Assurance Service (CAS).
• Responsible for performing quality assurance reviews of CAS including reviews of workpapers, project files, and risk assessments and reporting the results.
• Monitors and reports on CAS to ensure compliance with industry, regulatory, department, corporate standards/guidance, and Code of Ethics.
• Prepares periodic reports regarding the effectiveness of the CAS department on behalf of the Professional Practices Manager.
• Develops and maintains productive staff relationships through individual contacts and group meetings/trainings.
• Complete other assignments and projects for the department as instructed by the Professional Practices Manager.

SUPERVISORY RESPONSIBILITIES

• No Supervisory Responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

• Bachelor's degree (4-year accredited college).
• 5 + years banking experience and commercial credit review or related credit analysis experience.
• Good fundamental understanding of loan review practices.
• Current on industry best practices.
• Strong written and verbal communication skills, analytical, problem-solving, organization, and interpersonal skills.
• High level of tact and ability to communicate complex and potentially sensitive issues to various levels of management.
• Strong skills in conflict resolution, judgment, risk-based evaluation, and sound decision making.

COMPUTER AND OFFICE EQUIPMENT SKILLS

• Microsoft Office suite

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

• N/A

About Us:

First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.

Benefit Highlights:

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

Follow Us:

Facebook

X formerly Twitter

LinkedIn

Instagram

YouTube