Building Materials Holding Corporation Albuquerque , NM 87102
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Assist in completing work as directed by the Senior Credit Associate and Market Credit Manager. Responsible for set up, maintenance and collection of assigned accounts and coordinates with Operations to resolve credit and accounts receivable issues. Manage all disputes and collections through eCredit. Establish, monitor lien dates and maintain security on A/R accounts and respective job accounts. Set up new jobs accounts as needed.
Reviews monthly aging to identify customers and/or jobs with credit or collection issues.
Helps with day to day questions from other Credit Associates to resolve credit issues, past due accounts, back charges, and short.
Helps with training of new associates as directed by the Market Credit Manager.
Assist Manager's and Outside Sales associates with credit issues (particularly resolution of past due balances).
Make collection calls to all assigned accounts as required by the eCredit work queue.
Daily monitoring of orders being released on past due accounts, and places and removes Sales Status of "No Sales Allowed".
Monitor lien dates to ensure timely filing of preliminary notices/liens as needed.
Back up to other Credit Associates and Credit Administrative associates job duties.
Approve New Credit applications and file updates within authority limit.
Provide customers with knowledgeable, courteous, and prompt service at all times.
Comply with all company policies and procedures.
Retain a high degree of confidentiality regarding the credit worthiness of customers and potential legal actions taken by the company.
Adhere to the Company's safety standards and enforce safety regulations.
Other duties as assigned.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to Credit Managers and Directors of Credit as needed.
Ability to write reports, memos, and correspondence.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates and Licenses
Other Skills and Abilities
Requires use of tact to avoid unnecessary conflict in carrying out assignments, as well as exercising continuous judgment.
Knowledge of word processing, spreadsheet and email software.
"Customer and People First. Always. Non negotiable. It's the BMC DNA."
Mike Farmer, Senior Vice President / HR