At NCI, our strength and success lie in one another united in a single purpose: We Create Great Building Solutions Every Day.
Credit Assistant - Depots
NCI Metal Depots is a network of factory-direct outlets established by NCI Building Systems to serve "do-it-yourselfers", suburban farmers and small contractors. NCI, one of the largest manufacturers and marketers of engineered metal buildings and components, has 36 plants across the country. Innovative products and metal construction solutions are our stock in trade.
We stock a wide range of "user friendly" metal building components, garages, small metal buildings, simple carports and utility buildings along with structural steel and trim. Our inventory also includes a vast array of accessories, such as screws, tape sealer, light transmitting panels, windows and doors, pipe and steel tubing. Nearly every tool needed for metal building erection can be found in our storesand at competitive pricing! Our "user friendly" building products are a result of our strict adherence to exact manufacturing standards making NCI Metal Depots your best choice for metal construction value.
The Credit Assistant's primary duties are to process new accounts and maintain the existing accounts by confirming credit reference information, utilizing D&B, Experian and NACM credit reports. Maintain all Cash in Advance customers along with daily deposits. Obtain documentation pertaining to all delinquent accounts that require demand and/or legal letters.
The key deliverables for the Credit Assistant will be to support the Credit Department in processing lien and bond requests, procuring documents for credit application process, releasing of orders, directions per credit analysts and credit manager, lien waivers, Cash in Advance collections and daily deposits. Proficient in Microsoft office for month end reporting, meetings, NCS, etc; and possess working knowledge of credit processes and procedures.
Greeting walk in customers
Answering multi line phone calls
Set up Accounts
Maintain a log of all new accounts established for tracking purposes
Provide regular maintenance on all systems for changes to customers' accounts
Establish, monitor and maintain customer credit files and upload to company system
Order D&B and other trade reports as needed
Assist customers with invoice copies, proof of deliveries, short paid invoices and credit card payments as needed
Customer service and follow-up for related brand
Cash in Advance order releases for related brand
Project work and back up for other team members
Deposit and log daily funds received
Able to multi-task and be flexible to changing demands
Work in multiple systems
Work in fast paced environment
Manage, prioritize and meet deadlines of multiple priorities in a short time frame
Provide a high level of customer service in all verbal and written communication
Team player with a positive approach to work and to customers
Self-starter that, once trained, can work without constant supervision
Excellent organizational skills
Good listening skills
NCI is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Job Family Administration
Pay Type Hourly
8316 Broadway Blvd SE, Albuquerque, NM 87105, USA