Credit Analyst

JOB SUMMARY

Administers established credit policies and standards, collects accounts receivable through telephone contact and correspondence, prepares analysis of customer accounts, resolves disputed accounts receivable balances within an established range. Inputs data and creates records utilizing a personal computer. Maintains records for credit department.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned.

• Processes orders on a timely basis and within defined credit parameters. This is the #1 priority.

• Make 20-40 credit and collection calls daily to assigned customer accounts to resolve issues and collect funds.

• Maintains effective customer interface to achieve company collection goals (i.e., DSO, over 60 and 90-day percentages).

• Records call notes on-line and follows up on all items on a timely basis.

• Gathers, validates, and documents credit information. Establishes and maintains a current and accurate credit file for each customer.

• Reconciles accounts by utilizing computer systems to research customer disputes.

• Work with branch personnel to address customer issues such as pricing problems, extended payment terms, order releases, credit line and account opening.

• Uses various sources of credit information to collect data on existing and potential new accounts. Prepares bank references and get D&B reports for managers. Communicates terms and conditions to sales force and to customers. Recommends or establishes credit limits up to $5,000 depending on skill level.

• Completes additional responsibilities or projects as assigned.