Under minimal supervision, but in accordance with established policies and procedures, an Administrative Assistant is responsible for ensuring that loan reporting requirements are monitored as received and put into the electronic file system and will support the Department Manager in necessary work flow management. S/he will communicate an outgoing and friendly professional demeanor not only to customers but to staff as well.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Answers/fields phone calls for supervisor and department team members; maintains multiple calendars for appointments and meetings; accurately maintains files and materials for customers and the department
Assists lenders and credit analysts with more complex questions or issues regarding commercial loan documentation and procedures.
Reviews and documents existence of required approvals and verifies compliance with the stated guidelines
Compiles month end and quarter end reports for senior management and the Accounting Department.
May assist in assigning deals to credit analysts as requested by manager.
Oversees work flow and mentors clerks and/or high school co-op team members on a variety of routine clerical tasks.
REQUIRED KNOWLEDGE, SKILLS and ABILITIES
Must have proficient verbal and written communication skills.
Strong customer service skills
Excellent organizational skills, ability to prioritize workload and manage multiple tasks
Working knowledge of Microsoft office software, such as Word and Excel
Works effectively in a team This position has no supervisory responsibilities. Courtesy, tact and diplomacy are essential elements of the job. Decisions are usually limited to choosing between two or three known options. Problems encountered require some analysis or research to determine the best solution from a limited number of prescribed options. S/he should exercise common sense and good judgment in decision making and should understand the branch/department goals, standards, policies and procedures established by management.
As a Chemical Banker, you will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our Careers Page for more information.