Lube-Tech Come for the job. Stay because you make a difference.
At Lube-Tech, we are invested in you. We provide a unique opportunity for you to write yourself into the story and have a significant impact on each other, our customers, and our communities. We offer you more than just a job; we offer you an environment where your voice is heard, where you make a difference, and where you can truly love what you do. And while we work hard, we believe personal relationships and having fun along the way matter. It's the little things that add up to the big thingsmaking tomorrow a little bit better than today.
Lube-Tech is a privately held petrochemical manufacturing and distribution company. Since 1925, Lube-Tech and its founding companies have demonstrated an employee-first, customer-focused approach. As the Midwest's leading go-to resource for advanced lubrication and energy solutions, Lube-Tech's mission is to make tomorrow a little bit better than today for each other, our customers, and our communities.
Lube-Tech is a proud recipient of the 2019 Top Workplace award, issued by the Minneapolis Star Tribune!
The Credit and Accounts Receivable Administrator supports the application of company policies in processing cash receipts, customer data, and collections. Provide support to Credit Representatives as needed. Assist in the completion of special projects as assigned.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Timely and accurate application of daily cash receipts according to company policies and procedures: Lockbox payments, Electronic Payments (EFT & ACH), Credit Card, and National Account Offsets
Processing of credit card transactions
Provide assistance to incoming customer calls with invoice copies, invoice discrepancies, account balances etc.
Reconcile account balances on an ongoing basis, including cash applications, billing discrepancies, chargebacks and short/over payments
Timely and accurate entry of customer accounts and other customer account data
Maintain accurate customer database including proper customer names, billing addresses, shipping addresses, contact information, and other customer data
Collection of past due Industrial Division customer balances by utilizing effective collection techniques via phone calls, faxes and emails
Communicate specific concerns to the appropriate salesperson, sales manager, and/or customer service.
Identify and communicate opportunities for process improvement
Education: Associates degree in Accounting or Business, or equivalent education. Bachelor's degree preferred.
2+ years of professional cash application and collections experience
Strong organizational and time management skills
Exceptional customer service skills
Able to easily adapt to change in a growth oriented environment
Adept communication skills to include the ability to interact effectively with both internal and external customers in both verbal and written form
Licenses/Certificates: National Association of Credit Management (NACM), Credit Business Associate (CBA) certification, or higher, preferred.
Excellent PC skills with proficiency in the Microsoft Office suite of programs
Excel expert level knowledge preferred
Experience with automated cash application and collection systems preferred
PHYSICAL AND MENTAL DEMANDS:
While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to press, handle, or touch objects, tools, or controls. The employee is occasionally required to stand, and/or walk. The employee must occasionally lift and/or move up to 20 pounds while moving files or small packages. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee is continuously required to perform comprehensive reasoning, decision making and math skills. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.
Comprehensive Health Insurance Plan
Health Savings Account
Traditional Medical Plan
401(K) Plan with Company match
Profit Sharing Plan
Short and Long Term Disability
Paid Time Off
Group Critical Illness
Lube-Tech is an Equal Employment Opportunity/Affirmative Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.