Credit Account Coordinator

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Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

8:00 AM

Shift End Time

5:00 PM

Worker Sub-Type

Regular

Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.

Job Description

Resolves all credit balance patient accounts through guarantor of insurance refund, charge/credit correction, or adjustment to account. Works in partnership with other team members to provide quality service to proactively support efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Experience

• 2 years of experience in account follow-up and collections

Preferred Qualifications

• N/A

Education

• High school diploma or equivalent

Certification Summary

• No professional certifications required

Knowledge, Skills, and Abilities

• CRT 10 key calculator by touch and typing skills

• Excellent written and verbal communications skills

Job Responsibilities

• Processes guarantor refunds on credit accounts created by guarantor overpayment.

• Processes insurance company refunds on credit accounts created by overpayments from insurance companies.

• Applies appropriate adjustments to resolve credit accounts.

• Documents all activity online appropriately.

• Responds to all correspondence relating to requests for refunds.

• Documents all accounts appropriately for productivity reporting.

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1575 Northeast Expy NE

Job Family

Patient Financial Services