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Credentialing Program Assistant

Expired Job

Veterans Affairs, Veterans Health Administration White River Junction , VT 05001

Posted 2 months ago



Incumbent serves as a Program Support Assistant and is delegated authority, responsibility of task completion for the centralized Credentialing and Privileging process of the medical staff at the WRJ Medical Center. Incumbent independently collects data and prepares a variety of special and recurring reports for the Medical Center management as well as the VISN and the Medical Center's MCCF and compliance programs.


The incumbent facilitates a coordinated program that is responsible for the credentialing and privileging of medical staff for appointment, reappointment, special advancement for performance/achievement, and change in status of appointment processes for all full-time, part-time, consulting and attending, fee basis, without compensation (WOC), and contract clinical providers (physicians, dentists, optometrists, podiatrists, physician assistants, nurse practitioners, nurse anesthetists).
Duties include:Program Management: Evaluates new directives, procedures, and policy to determine when individuals have met the necessary requirements and regulations, thus maintaining final review for making referrals to the Professional Standards Board (PSB).
Coordinates Credentialing & Privileging activities with Human Resources Management Service to ensure staff appointments for privileged providers are in compliance with HR regulations prior to presenting to Professional Standards Board (PSB) for consideration.
Provides program oversight and is a primary staff assistant and key advisor to the PSD and Clinical Executive Board (CEB) for credentialing and privileging functions.
NPDB/HIP Database Administration: Has direct responsibility for ensuring querying requirements and reporting submission requirements for the National Practitioner Data Band (NPDB) and the Healthcare Integrity and Protection Data Bank (NIPDB) are met.
The incumbent is responsible for ensuring that all policies are in compliance with VHA and Joint Commission requirements and standards as well as the "Rules and Bylaws of the Medical Staff."
Incumbent serves as liaison with medical staff coordinators, credentialing committees and department heads of other health care facilities, both VA and private sectors, as well as the individual health care providers and support staff.
Serves as subject matter expert and technical resources to service management on Vetpro and other information systems.
Uses MS Word to execute several office automation functions, uses MS Excel to develop and change spreadsheets in order to graphically display data.
Performs as designee of the Credentialing and Privileging Specialist as assigned or in his/her absence.Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday

  • Friday 8am

  • 4:30pm
    Telework: Not available
    Virtual: This is not a virtual position.
    Position Description/PD#: 405-00179O / 405-00007O
    Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status


Promotion Potential


Job family (Series)

Similar jobs


Conditions of Employment

You must be a U.S. Citizen to apply for this job
Designated and/or random drug testing may be required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/25/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-5 position you must have served 52 weeks at the GS-4. For the GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS -4, for the GS - 5 grade. You must have one year of specialized experience equivalent to at least the next lower grade GS- 5 to apply for the GS - 6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Reviewing applications and ensuring compliance with policies and procedures
Verifying and maintaining initial and ongoing confidential information.
Researching and identifying appropriate sources and contacting those sources to obtain data verification via written inquiry, telephone, or internet data bank search.
Responding to inquiries regarding status of applications, pending documentation, and requirements.
Utilizing software programs such as Microsoft Word and Excel for graphics, spreadsheets, and database management.
Maintaining electronic input activities.
Preparing production and quality reports.
Identifying issues, problems, or conditions and seeking alternative solutions based on evaluation of the intent of established rules, regulations, and procedures
Documenting and reconciling purchase cards.

Education: Applicants may substitute education for the required experience for the GS-5 level only. To qualify based on education for the GS -5 grade level you must have 4 years above high school. OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond high school.You will be rated on the following Competencies for this position:

Computer Skills
Decision Support

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:
The work is mostly sedentary, however, walking and stair climbing, bending, stooping and carrying light weight documents, folders and manuals are required.


There is no educational substitution at the GS-6 grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S.

Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.

Department of Education. Applicants can verify accreditation at the following website: . All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.

VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at .

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion.

The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the document.

If you are unable to apply online view the following link for information regarding an .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified.

Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Background checks and security clearance

Security clearance

Drug test required


Required Documents

To apply for this position, you must provide a complete Application Package which includes:


The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

Cover Letter
Other Veterans Document

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.

You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S.

Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.

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Credentialing Program Assistant

Expired Job

Veterans Affairs, Veterans Health Administration