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Creative Services Manager, Marketing And Communications

Expired Job

United Way Of America Des Moines , IA 50301

Posted 3 months ago


At United Way of Central Iowa, we lead the fight for the health, education, and financial stability of every central Iowan. We are an established and highly respected nonprofit in the Central Iowa area and the United Way Worldwide network. Employees at United Way have a passion for the organization's mission and community impact work and strive to create a positive and welcoming work environment. Our Core Values of Compassion, Integrity, Community Engagement, Responsiveness and Striving for Excellence is the foundation for how we do our work and to reach our aspiration to "Engage Community to Empower All


United Way of Central Iowa is seeking a Creative Services Manager to manage and create the design and production of print, digital, and video communications and expanding opportunities for storytelling through photography, videos, and design. Working in a highly collaborative environment, this position will strengthen United Way of Central Iowa's brand and deliver engaging communications products targeted to donors, volunteers, opinion leaders, nonprofit organizations, community leaders, and the community. The position reports to the Strategic Communications Officer.


  • Working closely with the Strategic Communications Team, manage and develop creative and visual design of communications products to meet organizational needs. This includes leading the direction of all visual aspects of communications pieces and methods, including creative concept, storyboarding, design, layout, videography, photography, and graphics.

  • Through a collaborative process, develop the visual identity for United Way programs and creative concepts for campaigns within the United Way of Central Iowa brand.

  • Design or oversee the design of primary marketing materials for print and digital communications.

  • Produce videos and/or manage production of videos, including creative concept, recording, interviewing, editing, and distribution to tell stories, promote United Way, and/or feature at events.

  • Develop United Way of Central Iowa's photo library for print, web, video, and social media. Serve as in-house photographer and manage freelance photographers.

  • Work closely with outside consultants and printers as needed. Ensure all communications and products adhere consistently with United Way of Central Iowa branding strategy.

  • Manage compliance with United Way brand and logo usage. Advise staff, volunteers, and partner agencies on proper usage.

  • Self-manage deadlines using project management software.

  • Direct and guide workflow activity of staff intern or volunteers as applicable.

  • Work as part of strategic communications team to meet departmental and organizational goals as applicable.


  • Bachelor's degree in Journalism, Communications, Graphic Design, Media Production or related field, or equivalent experience.

Three to five years relevant experience in a corporate or nonprofit environment. Strong graphic design experience and experience in photography and videography. Experience with maintaining and updating digital property graphics and content preferable.

  • Demonstrated ability to successfully manage multiple projects simultaneously

  • Excellent organization and communication skills, with an exceptional eye for detail.

  • Demonstrated ability to work independently and as a team player.

  • Proactive self-starter.

  • Must be able to diplomatically enforce deadlines.

  • Must possess a strong work ethic and take pride in work quality.

  • Willingness and ability see a project through to completion and meet tight deadlines in a fast-paced environment.

  • Flexibility to work occasional early mornings, evenings and weekends related to special projects, meetings and events.

  • Valid driver's license and access to a vehicle.

  • Work in an office environment and maintaining regular office hours for team collaboration and availability for staff inquiries and assistance.

In addition to a competitive salary and robust benefits package including health insurance, a dental plan, 401(k) with match and paid life insurance, we offer the following:

  • On-site cafeteria

  • Free, newly remodeled on-site fitness center

  • Commitment to employee professional development

  • Fun monthly opportunities for employees to build camaraderie

  • Wellness initiatives

  • Convenient central Des Moines location with free parking

  • Paid volunteer time off

  • Participating in cross-functional teams and organization-wide initiatives and projects

  • Tuition Assistance

  • Generous paid vacation plan, holidays, a personal holiday and sick time

United Way is an equal opportunity employer and employment practices are implemented without regard to race, color, national origin, gender, religious beliefs, age, disability, sexual orientation, citizenship status, military status or any other basis protected by federal, state or local fair employment practices.


Mission-Focused: Catalyze others' commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.

Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.

Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.

Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.

Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

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Creative Services Manager, Marketing And Communications

Expired Job

United Way Of America