Creative Services Coordinator

WE'RE DOUBLING DOWN ON YOUR FUTURE

• Competitive salary of $27.88/hr. with discretionary performance bonuses 2x a year!

• Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents.

• Complimentary meals and covered team member parking.

• Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.

• Company-paid gaming licenses (Class A & Class B)

• Variety of additional voluntary benefits and retirement plans.

GET TO KNOW THE ROLE

The Creative Services Coordinator works with internal and external clients and vendors to coordinate all aspects of advertising and creativity for Muckleshoot Casino Resort.

WHAT YOU'LL DO

• Exemplifies MCR's values and sets a great example by always demonstrating excellent guest service and professionalism.

• Practice, support, and promote the Vision and Mission Statements, and Core Values of the Muckleshoot Casino Resort.

• Coordinate execution of creative projects to include, but not limited to print, digital media, direct mail, publications, signage, tv, radio, eblasts, presentation materials and other advertising needs.

• Write, proofread, and edit advertising copy.

• Coordinate creation of and execute uploads to Teams of dynamic content for marquee and CastNet/Scala digital signage systems.

• Work with internal departments to develop and implement guest service and informational campaigns.

• Coordinate and write work orders for internal design projects including signage, menus, table tent inserts, digital signage, direct mailers, presentation materials and other advertising needs.

• Ensure campaigns have proper messaging, correct spelling, accurate information and meet brand standards.

• Initiate new job requests and work orders with third party creative agencies.

• Upload and download large creative files to vendor Teams accounts.

• Enter and track projects in Project Management software systems (InMotion/Lytho)

• Add, tag, and organize files in Digital Asset Management (DAM) systems.

• Coordinate, proofread and approve monthly multicultural print ads in Asian languages.

• Monitor and update monthly checklists and project tracker to ensure deadlines are met.

• Check vendor invoices for accuracy.

• Assist with budgeting, purchasing and GL and P&L reporting.

• Maintain and update Creative Services check book/budget tracking.

• Provide occasional graphic design support as needed.

• Provide production support as needed. Includes, but not limited to cutting, laminating, folding, etc.

• Coordinate posting, distribution, and delivery of collateral.

• Open new job tickets and archive and organize completed projects.

• Present creative updates at meetings as requested.

• Attend, participate and work events and functions as needed and/or assigned including evenings, weekends, and holidays.

• Monitor, order and inventory supplies for creative and advertising purposes.

• Communicate with departments, vendors, and clients, as necessary.

• Create, maintain, and facilitate a positive and safe work environment; promote positive team member relations and report issues to appropriate personnel.

• Smile and engage with guests, team members and vendors with a professional and friendly demeanor.

• Perform other job duties as required.

WHAT YOU'LL BRING

• AA required, BA preferred, in Marketing, Communications, or another related field.

• Two (2) years' experience in the creative industry (marketing, design, production, advertising, communications, printing, etc.) or other related fields.

• Three plus (3+) years' marketing experience preferred.

• Skilled in Excell, Word, PowerPoint, Teams and Adobe Acrobat

• Skills in graphic design using Adobe Creative Suite, and skills in Project Management Software, Digital Asset Management (DAM) Software and/or CastNet/Scala system preferred.

HOW YOU'LL BE SUCCESSFUL

• Demonstrate proficient skill using PC and Mac based computer applications including Microsoft Operating system, with an emphasis on Excel spreadsheets for budgeting.

• Demonstrate strong time management and organizational skills, with the ability to communicate verbally and in writing. Read, write, and speak English fluently.

• Able to work both independently and as part of a team.

• Demonstrate proven knowledge of marketing, advertising, media, communication, design, production and printing processes.

• Strong time management, organizational and problem-solving skills to meet deadlines and stay within budget.

• Demonstrate proficient skill in business writing; including grammar, spelling, punctuation and vocabulary.

• Demonstrate communication and collaboration skills and the ability to give, accept and apply feedback.

• Ability to effectively present ideas, both verbally and visually.

• Demonstrate proficient skill in balancing multiple projects in a fast-paced environment.

• Ability to work with and maintain confidential information and materials.

WHAT TO EXPECT

• Availability

• Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.

• Physical

• Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.

• Environment

• Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.

• Genuine & Pride: As a Team Member, your authentic character and pride in representing the Muckleshoot name go beyond job titles. This is not just about what's described in your role, but also about taking collective ownership of our environment. Whether it is pushing in chairs, collecting glassware, or picking up garbage, every shared act contributes to the reputation of Muckleshoot Casino Resort. True pride in our brand means ensuring a welcoming environment for all, recognizing that each of us plays a part in upholding the esteemed reputation we've built together.

• Guest-Centered Hospitality: Muckleshoot Casino Resort focuses on offering personalized and welcoming experiences highlighting hospitality over basic services, emphasizing genuine connections and thoughtful recommendations. At Muckleshoot Casino Resort, we are dedicated to taking personal responsibility for bringing these moments to life - it is what we take pride in.