Creative Director, Upmarket Rewards

Capital One Richmond , VA 23234

Posted 3 months ago

West Creek 1 (12071), United States of America, Richmond, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Creative Director, Upmarket Rewards

Who we are.

And as part of our nationwide in-house agency, you'll have the opportunity to take on challenging, high-impact creative work in a culture that truly values work/life balance.

What we're looking for.

We're looking for an experienced, innovative and strategic Creative Director with a proven track record of managing talented teams. A Creative Director with senior-level chops who inspires, drives change and both develops and executes strong creative strategies for big brands. Someone who's a natural storyteller and LOVES creating solutions that really make a difference. Does this sound like you?

With your guidance and leadership, your team would pave the creative path for Capital One's flagship credit cards, Venture & Quicksilver and Savor.

What you'll do to help make a difference.

  • You'll lead and inspire your teams to develop strategically-grounded, insight-driven creative that brings to life the features and benefits of our flagship credit cards for both customers and prospects.

  • You'll collaborate with marketing strategists and internal business clients to understand consumer needs, positively influencing marketing strategy and the customer experience.

  • You'll build and maintain relationships with a network of partner groups (digital, operations, legal, etc.) to anticipate and proactively address obstacles and establish creative as a thought partner and allynot just an executor of deliverables.

  • You'll present (up to a senior leader level) with a convincing and inspiring style to increase buy-in and open the door for new opportunitiesboth for your team and the brand creative department.

Why you'll love your job.

  • You'll help change banking for good.

  • Your influence and passion will build trust and ignite change.

  • You'll be motivated by the challenges you see and dedicated to figuring out ways to solve them.

  • You'll create strong partnerships by respectfully challenging the status quo and connecting your work to business goals.

  • Your inspirational leadership will set a high bar for creative ideas.

  • Your deep understanding of the Capital One brand will elevate it within the industry.

What you'll bring to the creative table.

  • An impeccable eye for design, compelling imagery and composition

  • The ability to inspire and drive the development of powerful, concise marketing

  • A passion for mentoring and leading talented art director and copywriter teams

  • A portfolio that showcases your expertise in guiding creative teams to develop strategic, engaging and insightful marketing across multiple channels (print & digital)

  • A knowledge of industry best practices and the ability to identify, address and incorporate emerging trends into strategic development

  • The ability to navigate through complex processes, client organizations and ambiguity

  • A consistently positive outlook and attitude

Basic qualifications.

  • Bachelor's degree or military experience

  • At least 4 years experience developing creative for digital and traditional marketing channels

  • At least 4 years experience hiring, leading, managing and coaching creative teams

Preferred qualifications.

  • At least 6 years of experience as a Creative Director

  • At least 6 years of brand experience in multichannel marketing

  • At least 3 years in the financial industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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Creative Director, Upmarket Rewards

Capital One