Berkshire Bank Pittsfield , MA 01202
Division: Home Lending
Reports to: VP, Regional Sales Manager
Grade: Base + Commission
Location: 61 Brookline Ave, Boston, MA
The Community Reinvestment Act (CRA) Originator is responsible for developing, implementing and administering all aspects of the Bank's Community Reinvestment Act Compliance Program in regards to mortgage lending throughout their designated assessment area.
Establishes and maintains relationships with community based, charitable, and non-profit organizations. Develops and implements programs to programs to ensure the Bank meets the needs of the community and attains CRA compliance goals. Advises senior management and other Bank personnel of emerging CRA issues to ensure compliance directives are maintained.
Originates mortgage loans, pre-qualifies borrowers, counsel prospective buyers to determine needs and match with appropriate bank programs. Ensures quality and timelessness of mortgage applications documentations. Follows up with applicants for information as needed.
Maintains a network of outside and inside referrals sources, including individuals and organizations likely to produce mortgage referrals such as real estate brokers, attorneys, accountants, builders, financial planners and other business professionals.
Continuously monitors personal pipeline, manages expected closing dates, provides timely accurate information to borrowers, closing agents, real estate brokers and appraisers to minimize customer service issues and provide overall quality customer service.
Maintains comprehensive knowledge of Bank's mortgage and other company products and services; maintains general knowledge of mortgage industry, including maintaining and in-depth knowledge of State and Federal mortgage laws and regulations.
Plans, coordinates and participates in activities that promote homeownership, including homebuyer seminars, home shows, broker's meetings and other home financing workshops. Maintains community involvement by serving on boards of organizations in relevant, bank approved areas to positively represent the bank in the local community.
Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.
Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act.
High school diploma
Some college preferred
3 years residential lending sales experience
Knowledge of secondary market experience
Skills & Knowledge:
Superior sales skills
Knowledge of laws pertaining to mortgages
Strong interpersonal and communication (verbal/written) skills
Basic computer skills