Recruits, develops and maintains volunteers within the region to carry out the mission of the Child Protective Services (CPS) program. Coordinates with Program Management to identify service gaps and take necessary steps to recruit and train volunteers to work with CPS staff.
Develops and trains volunteers for Child Welfare Boards, Community Partners, and Regional Councils. Tracks volunteer hours and maintains records. Interacts routinely with Texas Department of Family and Protective Services staff including regional directors, program administrators, program directors and unit supervisors.
Work involves appropriately handling sensitive or confidential information. Works under minimal supervision with considerable latitude using both initiative and independent judgment.Essential Job Functions:
Serves as a primary contact with volunteers, and community resources to recruit, train and develop volunteers for the CPS Program. Works with Child Welfare Boards, Community Partners, Regional Councils and other volunteers to ensure positive working relationships to support CPS program goals and objectives.
Responds to inquiries from volunteers and CPS staff regarding issues related to volunteers. Presents information to groups and performs public speaking. Coordinates with regional managers to identify service gaps and take measures to close those gaps by developing resources, establishing referral protocols, meeting special client needs, and supporting direct delivery activities.
Provides consultation, training, leadership, public awareness, and education to CPS staff and external entities to coordinate, improve, and strengthen CPS volunteer programs and board development. Develops volunteer program and information to educate regional staff on protocol, registration of volunteers and tracking of hours and services. Prepares management reports to keep regional and agency management staff aware of volunteer efforts, issues and outcomes.
Performs other duties as assigned and required to maintain unit operations. Attends work regularly in accordance with agency leave policy.Knowledge Skills Abilities:
NoneInitial Selection Criteria:
Graduation from high school or equivalent. Graduation from an accredited four-year college or university.
Three (3) years full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Family and Protective Services experience. Additional Information:
Acceptable Substitutions: One additional year full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Family and Protective Services experience may be substituted on a year-for-year basis for the required education, with a maximum substitution of four years.requisition 393129MOS Code:
The Military Crosswalk is designed to match the Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces to each job classification series in the State's Position Classification Plan.
The military crosswalk is intended to serve as a general guideline for state agency use. For more information on military occupational specialty codes, see the SB 389 Compliance: HHS Military Crosswalk (XLS). For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Texas Health & Human Services Commission