CPP Store 3506 Fredericksburg Va

Advance Auto Parts Fredericksburg , VA 22402

Posted 2 months ago

Career Description

Job Description

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

What is a Professional Parts Pro?

Professional level sales position capable of supporting advanced functions for both DIY and DIFM. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY/DIFM customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

  • Provide GAS2 selling experience for DIY and DIFM customers

  • Achieve personal / store sales goals and service objectives

  • Manage DIY services including battery installation, testing, wiper installs, etc.

  • Ensure high standards of customer service and store appearance standards

  • Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

  • Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

  • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot

  • Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

  • Friendly communication

  • Ability to locate and stock parts

  • Safety knowledge and skills

  • Operating inventory systems and store equipment

  • Parts and automotive system knowledge skills

  • Operating POS and Parts lookup systems

  • Expert at testing and diagnostic equipment for DIY services

  • ASE P2 certified or ASE ready equivalent

  • Advanced solution, project and product quality recommendation ability

  • Advanced parts lookup and sourcing

  • Advanced selling skills for commercial and DIY

Essential Job Skills Necessary for Success as a Professional Parts Pro

  • Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.

  • Ability to speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence

  • Ability to read and interpret financial and operational reports

  • Ability to understand and execute instructions furnished in written, oral, or diagram form

  • Successfully complete the Parts Knowledge Assessment

  • Ability to complete basic math accurately: addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, and decimals

  • Ability to use Microsoft software effectively (Word, Excel required)

  • Strong organizational skills

  • Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Professional Parts Pro up for Success

  • 3-5 years of prior automotive parts experience

  • Proven sales ability with past experience in fulfillment of customer transactions

Certificates, Licenses, Registrations

  • Must have a valid driver's license from the state of residence
  • ASE certification preferred, but not required

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

AAPRTL


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Entry Level Mechanic Sign ON Bonus Fredericksburg VA

Sears

Posted 6 days ago

VIEW JOBS 10/10/2019 12:00:00 AM 2020-01-08T00:00 Job Description Req/Job ID: 986622BR Employing Entity: Transform SR LLC Employment Category: Regular, Full-time Job Function: Automotive Store ID: 06964: Sears Auto Center If you are looking to become part of an auto center that really values your skills and ability to provide quality service, consider joining the sears auto center team . Now is the perfect time to join as we are going through an exciting transformation of our business!! The Express Service Technician is responsible for the successful tire, battery, and oil installation to customer vehicles following all automotive processes and procedures. This position interacts daily with customers, Customer Service Adviser, other technicians, and the Auto Center Manager. [#video#https://www.youtube.com/watch?v=YhZoUk2cM3Y{#560,315#}#/video#] Job Requirements Job Duties/Responsibilities: * Participates actively with team servicing of every customer vehicle to ensure fast, expert service * Dedicates work time to providing excellent customer service * Promotes teamwork to deliver times and accurate customer care during all operating hours * Demonstrates a sense of responsive urgency to every customer no matter what service is required * Uses the Quality Service Evaluation (QSE) form to understand customer service adviser's and customer service manager's instructions * Fulfills the customer's needs the first time, every time * Communicates with Auto Center Manager, Customer Service Adviser and other Technicians to meet Sears Automotive time standards and to exceed customer requirements. * Adheres strictly to Sears Automotive Dress Code standards * Protects customer's vehicle with floor mats, seat/steering wheel covers and, if necessary, fender covers * Racks vehicle safely following Sears Automotive training * Performs Multi Point Inspection (MPI) visual inspections and communicate with customer service manager and/or customer service adviser within 10 minutes * Maintains back shop cleanliness and equipment calibration to Sears Automotive standards * Thanks customer, expressing appreciation for the business * Performs miscellaneous duties as assigned Required Skills: * Valid Drivers License * Successful completion of Sears Automotive Express Technician core curriculum * Commitment to safety: Use of appropriate personal protective equipment, back belt, safety glasses and safety shoes at all times * Maintenance of individual productivity as defined by the business sales per hour standard * Ability to stand and walk for prolonged periods of time * Ability to lift up to 50 pounds * Extended workdays of up to 10 hours, weekends and nights as necessary * Ability to handle stressful situations and work in a fast-paced environment * Ability to read and utilize reports * Extensive spoken communication for customer and associate relationship skills * Must have a valid driver's license Preferred Skills: * Speed and expertise when installing tires and batteries * Commitment to teamwork and mentoring others Education Requirements: HS Graduate or Equivalent License/Certificate Required: Yes Driver's License Required: Yes Age Requirement: 18+ #Stores, #Automotive 6964 Sears Fredericksburg VA

CPP Store 3506 Fredericksburg Va

Advance Auto Parts