Courts Specialist

JOB TITLE: Courts Specialist

DEPARTMENT/DIVISION: Municipal Court

REPORTS TO: Varies

SUMMARY: Provides specialized support for designated Municipal Court position (warrants, dockets, collections, or general specialty.) Work is performed under the direct supervision of the Deputy Court Administrator and under the general supervision of the Court Administrator.

ESSENTIAL JOB FUNCTIONS:

• Prepares and/or processes a variety of court paperwork in assigned area of responsibility within the Municipal Court.

• Performs various clerical duties, to include screening incoming calls; taking and transmitting messages; distributing mail; filing; making photocopies; performing data entry; preparing case files; scheduling court dates; and/or word processing.

• Responds to requests for information and inquiries from a variety of individuals, which may include: internal staff, attorneys, defendants, Judges, juveniles, the public, and/or other interested individuals.

• Monitors and maintains a variety of data and information in support of court operations.

• Monitors and maintains a variety of data and information in support of court operations.

• Cross trains and rotates with other court staff members, as instructed.

• Attends training related to legislation updates and other court procedures, as instructed.

• Performs other duties as assigned.

POSITION SPECIFIC JOB FUNCTIONS:

Court Specialist - Warrants

• Utilizes various specialized public record and law enforcement databases to research contact information for sending warrant notices.

• Generates warrant notices and mails same to all possible addresses of defendants

• Activates warrants when needed to ensure accuracy of regional warrant system.

• Uses high attention to detail to prepare sworn complaints and affidavits required for warrant issuance.

• Reviews case histories to ensure compliance with required processes throughout the warrant process.

• Contacts officers regarding requests for officer clarification/completion to obtain required information necessary to generate sworn complaints.

• Acts as liaison between the municipal court and Dallas regional warrant system contact

• Works closely with Marshals by obtaining necessary forms, paperwork, and retrieving files related to arrests.

SUPERVISORY/BUDGET RESPONSIBILITIES:

• None.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of court policies and procedures;

• Knowledge of legal terminology;

• Skilled in providing exceptional customer service;

• Skilled in preparing and processing a variety of court documents and forms;

• Skilled in performing basic mathematical calculations;

• Skilled in mediating conflict;

• Skilled in prioritizing and organizing tasks;

• Skilled in reading, interpreting, applying, and explaining rules, regulations, policies, and procedures;

• Skilled in preparing clear and concise reports;

• Skilled in maintaining sensitive and confidential information;

• Skilled in gathering and analyzing information and making recommendations based on findings and in support of organizational goals;

• Skilled in operating a computer and related software applications;

• Skilled in communicating effectively with a variety of individuals, orally and in writing.

MINIMUM QUALIFICATIONS:

• College Degree (in any field of study)

OR

• High School Diploma or G.E.D. AND

• Two years related experience in area of assignment such as inbound call center, cash handling, or customer service.

• Level 1 Court Clerk Certification within one year of hire.

PREFERENCES:

• Bilingual in English/Spanish.

• Prior experience in Municipal Court

WORKING CONDITIONS:

• Frequent reaching, sitting, standing, walking, talking, seeing, hearing, and manual dexterity.

• Occasional lifting and carrying up to 10 25 pounds.

• Work is typically performed in a standard office environment.

CONDITIONS OF EMPLOYMENT:

• Must pass pre-employment drug test.

• Must pass criminal history check.

• Must pass motor vehicle records check.

Other details

• Job Family Specialist, Courts

• Job Function Administrative

• Pay Type Hourly

• Hiring Rate $18.56

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• 2001 E Jackson Rd, Carrollton, TX 75006, USA