Courtesy Officer

Overview

Looking for something different? We ARE that something different at RPM Living.

The position: The Courtesy Officer must be a law enforcement officer who provides superior customer service, possesses detailed knowledge of Company policy and procedures and performs essential functions as they relate to the accessibility of the community. This position is not a regular full-time position and is not eligible to participate in company benefits.

Responsibilities

• Patrolling each section of the community daily and checking lighting conditions on a regular basis

• Make a presence in the community

• Protecting the community from theft, vandalism, disturbances, accidents, etc

• Patrol public areas to detect fires, unsafe conditions, noise violations, overcrowding or large gatherings, etc

• Detect signs of intrusion and ensure the patrol of doors and gates around the community

• Provide assistance to Residents in the event of a lockout according to policies and procedures

• Enforce amenity hours according to posted closing times and properly close the Fitness Center and Pool Area

• Must always communicate openly and frequently with the Community Manager and carry a communication device while on duty

• Complete reports to document incidents, suspicious activities, vehicle violations, and minor maintenance issues on a nightly basis, and provide to the Community Manager at the end of each shift

• Provide the Community Manager with copies of Police Reports that pertain to the community

• Based on availability, assisting with Community Manager with delivering notices and handling Resident problems when requested

Qualifications

• Must be a law enforcement officer

• Education/Experience: High school diploma or GED equivalent preferred

• Ability to use email to share photos and notes to support reported incidents and violations

Employment with RPM Living is contingent upon the successful completion of a background check

RPM Living is an Equal Opportunity Employer.

Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community• Comprehensive healthcare coverage available for all full-time, regular associates • Employer-paid employee assistance, mental health, and wellness programs• Ancillary benefits including critical illness, hospital indemnity, and accident insurance• 401(k) with robust company match • Opportunities for professional development, career growth, and role-based learning plans• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)• Paid time off plus floating holidays and volunteer days• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

Responsibilities

• Patrolling each section of the community daily and checking lighting conditions on a regular basis

• Make a presence in the community

• Protecting the community from theft, vandalism, disturbances, accidents, etc

• Patrol public areas to detect fires, unsafe conditions, noise violations, overcrowding or large gatherings, etc

• Detect signs of intrusion and ensure the patrol of doors and gates around the community

• Provide assistance to Residents in the event of a lockout according to policies and procedures

• Enforce amenity hours according to posted closing times and properly close the Fitness Center and Pool Area

• Must always communicate openly and frequently with the Community Manager and carry a communication device while on duty

• Complete reports to document incidents, suspicious activities, vehicle violations, and minor maintenance issues on a nightly basis, and provide to the Community Manager at the end of each shift

• Provide the Community Manager with copies of Police Reports that pertain to the community

• Based on availability, assisting with Community Manager with delivering notices and handling Resident problems when requested