The Courtesy Clerk bags customers' purchases properly and assists cashiers as needed while ensuring each customer receives "Extra Step" customer service.
Provide "Extra Step" customer service to every customer
Maintain proper service levels by rotating registers and assisting customers in unloading cart
Offer bag selection to customers (ex: paper or plastic)
Use proper bagging techniques (ex: separate hot & cold items, cleaning products, raw meat, crushables and all perishables from other products) and load customers purchases back in their cart
Tag bottom of cart items and un-bagged merchandise.
Offer carry outs to customers and properly load purchases in their vehicle.
Retrieve carts from the parking lot using a cart strap and safety vest.
Must be able to tolerate environmental changes and exposure to hot and cold temperatures caused by frequent trips to the parking lot to service customers and retrieve carts under varying weather conditions.
Pick up and dispose of trash from the carts, floor, and parking lot.
Assist cashiers with change requests, cash "turn ins" to the Courtesy Center, bagging and obtaining additional items.
Obtain and load the carpet cleaning rental machine into the customer's car
Maintain and refill paper and plastic bags at registers
Return "take-backs" and damaged goods to their proper location
Stock advertisements and Everybody Cooks magazine
Sweep and mop floors using company approved cleaners, when maintenance is not available
Work actions include standing, walking, bending, reaching, and squatting
Lift up to 30 lbs.
Expectations for all Dierbergs Associates:
Conform to Dierbergs dress code, appearance, and personal hygiene standards
Be flexible in scheduling (including weekends and holidays)
Maintain prompt, regular, and dependable attendance as scheduled
Provide friendly "Extra Step" service to our customers
Read basic information which contains a number of details and describes procedures involving several steps.
Use good communication and listening skills
Work well as part of a team
This description is representative only and is not exhaustive of all the tasks an Associate in this position may be required to perform.