Court Supervisor 4 (41-4023) Fairbanks In-Courts

Job Description

The Fairbanks In-Court Division of the Alaska Court System (ACS) is accepting applications for a Court Supervisor 4 (salary range 15). This position is responsible for the management and supervision of the Fairbanks In-Court division and manages all clerical functions of courtroom operations.

• Employees transferring from another State of Alaska agency may receive consideration for an advance step placement. *

CLICK HERE FOR A MESSAGE FROM ONE OF OUR RETIRED CHIEF JUSTICES!

Our organization, mission and culture:

The mission of the Alaska Court System is to provide an accessible and impartial forum for the just resolution of all cases that come before it, and to decide such cases in accordance with the law, expeditiously and with integrity. Everything we do is outlined in our Pledge of Fairness.

The benefits of joining our team:

The Fairbanks Trial Court is a dynamic team where customer service is our priority. Your success as an employee is our success as an organization. We will receive on-the-job training, on-going support, respect, and fairness. We are a court family.

Employee Testimonials:

• "Working for the Fairbanks Trial Courts is meaningful work in an environment that expects and supports integrity, impartiality, and a strong work ethic."
• Helen, Court Case Manager 2
• "I have really enjoyed working within the Alaska Court System, the workplace culture here is so positive and inviting. Everyone is incredibly helpful, and willing to assist and answer questions. The amount of teamwork that goes on to make sure the level of work is done, really creates an open atmosphere to learn and grow together."
• Cori, Court Case Manager 1
• "I started working for the Alaska Court System in August of 2021. Since becoming an employee here, it has been nothing short of an amazing opportunity that I am very grateful for. To summarize it in short, it has been a wonderful and fulfilling career. The website and application process were very user friendly, and easy to navigate. The Alaska Court System provides all of the support and training needed to be successful in your career here. Not only are the supervisors and staff very supportive, but they are very welcoming to new staff members as well. I have only been here a short time now but it has been a fantastic opportunity to work with some amazing people in this community. The Alaska Court System here in Fairbanks is a positive, uplifting and rewarding work environment that I am sure anyone would love to be a part of. "
• Nichole, Courtroom Judicial Assistant

PERSONNEL MANAGEMENT

• Provide leadership, direction, and support to twelve employees;

• Prepare and certify semi-monthly time and attendance records for the division;

• Prepare interim and annual performance evaluations and development plans; discuss performance evaluations with employees;

• Plan, assign, and direct the work of employees;

• Prepare recruitment bulletins and interview questions in consultation with Human Resources; review applications and schedule job interviews; conduct employment interviews and reference checks; make job offers when authorized by Human Resources;

• Develop training and orientation tools, devices, and programs for new employees; monitor progress of trainees and prepare documentation to support acceptable and/or deficient work performance;

• Develop and maintain cross-training of courtroom case managers; construct and monitor timetables for training purposes;

• Provide guidance and direction to employees relating to technical work in the division; monitor quality and quantity of work produced by staff; identify areas needing improvement and develop performance improvement plans.

DEPARTMENT MANAGEMENT

• Attend supervisor meetings, conduct department meetings, and coordinate participation in court projects;

• Responsible for the management of in-court duty assignments for district and superior court hearings, excluding grand jury;

• Review work of staff to ensure procedural compliance and compliance with productivity standards;

• Maintain inventory and control of forms used by the division; notify employees when forms are revised; prepare, maintain, and update all procedural manuals and resource materials;

• Oversee the security and release of exhibits;

• Review court procedures and make suggestions to the Clerk of Court that will create a more efficient working environment;

• Maintain oral and written contact with the public, other state agencies, attorneys, judges, and court personnel in response to questions and cases which may involve researching files, interpreting rules, and explaining policy;

• Maintain daily contact with Jury Department regarding trials, calendar dates, judges, in-court, and visiting judge travel schedules.

OTHER DUTIES

• Act as back-up in-court to District Court and Superior Court;

• Perform audio duplication from CourtSmart server when necessary;

• Assume job functions of subordinate positions within the division when necessary; assist other departments and the public as needed;

The ideal applicant should possess all or most of the following knowledge, skills, and abilities.

• Experience in supervision, management, or as a team lead.

• Experience in training and evaluating employees.

• Experience or knowledge of legal procedures.

• Experience performing multiple tasks with frequent interruptions and remaining calm, organized, and accurate.

• Ability to analyze facts and apply policies, rules, and procedures to situations not previously encountered.

• Ability to make difficult or complex decisions using independent judgment.

• Ability to handle stressful and sometimes hostile or graphic situations with tact and diplomacy.

• Skilled with various court system technology applications, including CourtSmart, CourtView, BI Launch Pad, and TrakMan.

• Experience dealing with high-priority, confidential, or sensitive information.

• Outstanding work habits regarding attendance, punctuality, and leave usage.

• Experience drafting and preparing letters, orders, memoranda, and other professional documents.

Work Hours

This position is scheduled to work 37.5 hours per week. The work hours for this position are Monday

• Friday, 8:00 a.m. to 4:30 p.m. with a one-hour lunch break. This position is exempt under the Fair Labor Standards Act (FLSA) and is not eligible for overtime compensation.

Typical Benefits Available to Full-Time Employees

• 11 paid holidays per year

• Medical and dental coverage for employee and eligible dependents

• Vision plan (optional)

• Employer-paid Basic Life insurance with additional coverage available

• Membership in the Public Employees Retirement System (PERS)

• Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security

• Alaska Deferred Compensation Plan (optional)

• Personal leave accrual

See http://doa.alaska.gov/drb/index.html for additional information.

Letter of Interest

A letter of interest IS NOT REQUIRED to be considered for this position. Instead, applicants must demonstrate their skill and/or experience in their responses to the supplemental questions. Please make sure to answer the supplemental questions as thoroughly as possible. Your responses must be supported by your application. Please see the "QUESTIONS" tab at the top of this bulletin to preview the supplemental questions.

For more information on the Alaska Court System, please visit:

http://www.courts.alaska.gov

For information about what state courts do, please watch the following short video:

VIDEO: The who, what, when, where and how of state courts

The Alaska Court System is an EEO employer and proudly promotes diversity.

Minimum Qualifications

Graduation from high school or completion of a General Education Development (GED) certificate AND two years of legal office clerical work experience which includes six months of supervisory or lead experience AND the ability to keyboard at least 40 words per minute (net).

OR

Graduation from high school or completion of a General Education Development (GED) certificate AND four years of office clerical work experience which includes six months of supervisory or lead experience AND the ability to keyboard at least 40 words per minute (net).

OR

A bachelor's degree in any field from an accredited college AND six months of supervisory or lead experience AND the ability to keyboard at least 40 words per minute (net).

Note: Legal office clerical work experience includes service such as a Court Case Manager 1, Court Case Manager 2, Courtroom Judicial Assistant, Court Supervisor 1-3, or Chambers Judicial Assistant with the Alaska Court System, or work in a public or private sector law office requiring the review and processing of legal documents.

Substitution:

Additional general office clerical experience will substitute for the high school diploma or GED certificate on a month-for-month basis.

Completion of an appropriate vocational training course of study such as legal secretary, paralegal, or office skills will substitute for the required general office clerical work experience on a month-for-month basis.

Additional Required Information

This applies to your application submission.

Documents to be Attached to the Application (REQUIRED):

• Post-secondary transcripts, if using education to meet Minimum Qualifications.

• Keyboarding certification dated within one year showing a keyboarding speed of at least 40 words per minute (net).

Documents to be Submitted at the Time of Interview (REQUIRED):

If you are selected to advance to the interview phase of the recruitment process, you must provide the following at the time of the interview (if not already attached to your application):

• A list of three (3) professional references who have had supervisory authority over you along with their daytime contact phone numbers and email addresses.

• Last two performance evaluations, if available. If none received, can substitute reference letters.

• Two writing samples (minimum of 1/2 page each).

KEYBOARDING CERTIFICATION REQUIRED

Attach a recent keyboarding certification (dated within one year) to your application that verifies your keyboarding speed of 40 wpm or higher (net). Online keyboarding tests (often at no cost) are accepted with a valid website address noted on the document. Acceptable websites include: www.ratatype.com and www.typingtest.com.

In addition, keyboarding tests are given at any Alaska Job Center location. A list of locations is available at: http://www.jobs.state.ak.us/offices.

WORK HISTORY

If using work experience not already documented in your application, provide the employer's name, your job title, dates of employment and whether full or part-time. Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.

EDUCATION

If post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application. If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field. Copies of academic transcripts will be required at time of interview.

SELECTION PROCEDURE

Applicants will be required to meet the Minimum Qualifications as outlined above. Unfortunately, we cannot always interview all applicants. If your application is considered "not qualified," you will be sent a notice within two weeks after the closing date for this recruitment. If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501-2005 within five workdays from the date the notice is mailed to you. Qualified applications will be forwarded to the hiring supervisor.

NEPOTISM REVIEW

To avoid a conflict of interest and the appearance of impropriety, applicants who have a spouse, close relative, and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director.

BACKGROUND CHECK

A background check will be conducted prior to an employment offer being made. Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer "no" to these questions. If you are not sure if your situation requires disclosure, please contact the Human Resources Department at (907) 264-8242. The Court System reserves the right to confirm all background information.

Contact Information

Contact Title: Recruitment

E-Mail: recruitment@akcourts.gov

Mailing Address: 820 West 4th Avenue, Anchorage, AK 99501

Fax Number: (907) 264-8262

Phone Number: (907) 264-8242

The Alaska Court System provides a variety of benefits for eligible employees, which are a significant part of the total compensation package. The following are typical benefits available to full-time employees. Actual benefits received may differ by position type or be prorated for other than full time work.

• Membership in the Public Employees Retirement System (PERS)

• Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security

• Medical and dental coverage for employee and eligible dependents

• Vision plan (optional)

• Employer paid Basic Life Insurance with additional coverage available

• 11 paid holidays per year

• Personal leave accrual based on years of creditable state service

• Option to enroll in the Alaska Deferred Compensation Plan

For more information on the Alaska Court System, please visit: http://www.courts.alaska.gov

01

Are you a current or former Alaska Court System employee? If yes, please list location and department.

02

Supplemental Questions are considered part of your official application. Failure to follow instructions represented in these questions may result in removal of your application from consideration. • I acknowledge I understand

• Yes

• No

03

Have you carefully read the minimum qualifications for this position, and do you certify that you possess the required education and/or experience to meet the minimum qualifications as stated? Attaching a resume is NOT an alternative to filling out the application in its entirety. Noting "see resume" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job opening.

• Yes

• No

04

Have you attached (or submitted) the required keyboarding certification (dated within one year) showing a speed of at least 40 words per minute (net) that follows the directions listed in the job announcement?

• Yes

• No

05

Tell us your philosophy of good customer service.

06

Describe an ethical dilemma that you have faced. What was the circumstance and how did you resolve the situation?

07

In detail, please describe how you would organize your day and stay on task with competing priorities and constant interruptions?

08

What are some important qualities for a good work ethic? Please explain how you have demonstrated these qualities in your work history.

09

What should the image of the Alaska Court System look like, and, how would you portray this image?

10

Do you prefer a job with routine work assignments, or, one with lots of diversity in tasks and learning? Please explain why.

11

Please explain why you want to work as a public servant.

12

Describe your experience in supervision, management, and training.

13

What makes you an effective leader?

14

Are you proficient at speaking another language besides English? If "Yes" - which language?

15

Were you referred to this vacancy by a current Alaska Court System employee? If yes, please provide their name and court location.

16

The work schedule for this position is Monday

• Friday from 8:00 a.m. to 4:30 p.m. Do you understand this requirement?

• Yes

• No

Required Question

Agency State of Alaska

Address PO Box 110201

Juneau, Alaska, 99811

Phone (800) 587-0430 (Statewide toll-free number)

(907) 465-4095 (Juneau and out-of-state callers)

Website http://workplace.alaska.gov/