Court Operations Specialist (Misdemeanor Drug Program Specialist)

Initial Posting Date:

06/25/2024

Application Deadline:

07/09/2024

Agency:

Judicial Department

Salary Range:

$4,363 - $6,769

Position Type:

Employee

Position Title:

Court Operations Specialist (Misdemeanor Drug Program Specialist)

Job Description:

Interviews: will be scheduled within two weeks after the application deadline.

Who We Are

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD's efforts to remove barriers to access justice services, and welcome interacting with the public.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Benefits to You

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.

• The hourly equivalent for this position is $25.17 - $39.05.

• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.

• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.

• In this job profile, we offer candidates new to OJD the first two steps of the salary range. You are potentially eligible for a 5% annual increase.

Location Highlights

Oregon City, Oregon, rests on the Willamette River southeast of Portland. It is part of the Portland Metropolitan Area (along with Beaverton, Gresham, Hillsboro, and Vancouver, WA). Oregon City was the first capital of Oregon prior to the creation of the Oregon Territory in 1848. Before settling on Salem in 1864, the capital was moved several times to several different cities. It is also the end point of the Oregon Trail. Oregon City has the only "vertical street" in the nation, Elevator Street. Activities include museums, historic buildings, and over 22 city parks, including Clackamette Park at the confluence of the Willamette and Clackamas rivers. Oregon City is also home to Willamette Falls, the largest waterfall by volume in the Pacific Northwest.

Position Highlights

The Clackamas County Circuit Court is hiring a Misdemeanor Drug Program Specialist (Court Operations Specialist) to join our team in the Criminal Unit.

In this role, you will handle the most complicated and technical problems within the misdemeanor drug program and take corrective action as needed. As a subject matter expert, you will create and update training materials, train Criminal Unit staff on updated court procedures, recognize unique sentencing requirements, and ensure the misdemeanor drug program reflects stated judicial orders. You will also provide guidance about applying and interpreting criminal case data.

Customer service is a key part of this position. You will answer complex questions, over the phone and in person, about misdemeanor drug program cases and clerical procedures, provide direction to court staff, and follow up with internal and external customers as needed. You will work closely with the Criminal Supervisor, court staff, the District Attorney's office, the Clackamas County Sheriff's Office, and the public.

You will attend misdemeanor drug court dockets, for which you will operate recording equipment while court is in session and perform bailiff duties. You will review documents and enter them into the case management system, perform data entry, and provide technical direction as needed. You will schedule court appearances and enter criminal pleadings and judicial orders. You will also monitor program workload and workflow, create efficiency, and improve public access to the program.

Part of your time will be spent managing and processing misdemeanor drug program set-aside cases and tracking cases that are eligible for the automatic set-aside process. You will also provide coverage for the Set Aside Specialist and Criminal Unit staff as needed.

Assigned tasks may be changed to accommodate workload and organizational needs.

Instructions for Cover Letter and Work History/Resume

Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.

Cover Letter

• Attach your cover letter (not to exceed two pages) in the Resume / Cover Letter section of the application. Your cover letter and filename should include your name.

• In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.

• Address the cover letter "To the Hiring Manager."

• Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.

• Prepare your cover letter before starting your Workday application.

Work History/Resume

• Attach your updated resume in the Resume / Cover Letter section of the application. Your resume and filename should include your name.

OR

• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

Minimum Qualifications

(These must be evident in your resume or work history.)

The qualified candidate must have a high school diploma or equivalent.

AND

Four (4) years of responsible administrative experience in a moderately complex office or business setting demonstrating the knowledge, skills, and abilities needed for this position.

OR

Any combination of education and experience equivalent to four (4) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications

(These must be verifiable.)

None.

Requested Skills and Attributes

(These must be addressed in your cover letter.)

• Experience performing a variety of clerical or administrative support tasks, with strict deadlines in a busy business or professional setting.

• Experience using a variety of software programs to access and input information and complete various tasks.

• Experience coordinating schedules and maintaining calendars.

• Skill communicating effectively both orally and in writing.

• Skill demonstrating tact and diplomacy when providing customer service to a variety of individuals in challenging circumstances.

• Skill reviewing documents for accuracy, content, grammar, and punctuation.

• Experience working in a court system or other legal environment is preferred.

Working Conditions

• This is a full-time position, and the work schedule is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per workweek.

• Occasional after-hours or overtime work may be required.

• Work is performed in a fast-paced environment with multiple deadlines for daily court sessions. This position is required to perform many tasks while in a courtroom setting, with pressure to complete tasks quickly and accurately.

• Frequent phone and in-person contact with people from diverse backgrounds.

• Frequent phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma-including customers who may be difficult or hostile.

• Long periods of sitting or standing.

• Lifting boxes that weigh up to 40 pounds may be required.

• Regular use of the following equipment: digital/electronic recording equipment, telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.

ADDITIONAL INFORMATION

Criminal Background Check

You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility

OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies

Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Veterans' Preference

Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans web page for additional details, information, and resources.

Conduct Expectations

Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity

As an employer, OJD complies with Oregon's pay equity law. In this job profile, we offer candidates new to OJD the first two steps of the salary range. For more information on pay equity, click here.

Employee Benefits

Click here to access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

Questions and Support

• If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.

• Workday related information and resources are available here.

• For questions about a specific OJD job posting, call 503-986-5930 or email ojd.hrsd@ojd.state.or.us.

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.