Johnson County, TX Cleburne , TX 76031
Posted 1 week ago
GENERAL SUMMARY
Provides advanced clerical support within department; processes filing, court hearings and collection of criminal citations and civil cases.
ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Provides clerical support, which includes filing new and amended civil cases and traffic citations, answering and transferring calls, performing data entry, preparing correspondence, maintaining records, indexes and certificates, sorting and distributing mail, managing calendars and receiving, entering and scanning documents.
Maintains collections of monies; balances cash reports; and runs daily collection reports.
Provides customer service, which includes handling inquiries, providing information on filing and payments, maintaining payment schedules and processing requests.
Performs other related duties of a similar nature and level as assigned.
Employees are required to comply with safety regulations, procedures, protocols, and wear personal protective gear if required.
MINIMUM QUALIFICATIONS
Education and Experience
High School diploma or equivalent, with under and including 1 year related experience. Combination of education and experience sufficient to successfully perform the essential functions listed above can be substituted.
KNOWLEDGE, SKILLS, and ABILITIES
Ability to operate office equipment and related software
Knowledge of filing format and fees
Ability to answer and distribute calls
Knowledge of case filing and processing
Strong organizational skills
Ability to provide excellent customer service
Knowledge of state mandated rules and regulations
Data entry and secretarial skills
Work independently
Handle common inquiries or complaints
Exercise good judgment and focus on detail as required by the job
Follow oral and written instructions and procedures
Travel for training yearly for education at the Texas Justice Court Training Center locations
Establish and maintain constructive and cooperative interpersonal relationships with staff, peers, supervisors, or managers in the work unit and other departments, as well as with staff of outside entities and other individuals, as applicable to the essential duties and responsibilities
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position typically requires talking, hearing, seeing, standing, walking, repetitive motions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work: Performing the essential functions typically requires exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently. The work involves sitting most of the time.
Johnson County is an Equal Opportunity Employer
Johnson County, TX