Court Case Manager 2 (41-4014) Fairbanks Civil

The Fairbanks Civil Division of the Alaska Court System (ACS) is seeking a dependable and detail-oriented individual to become a Court Case Manager 2 (salary range 12).  This position   performs administrative, paralegal, and customer service duties.

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• Employees transferring from another State of Alaska agency or applicants with prior legal work experience or education in the legal field may receive consideration for advance step placement.

Our organization, mission and culture:

The mission of the Alaska Court System is to provide an accessible and impartial forum for the just resolution of all cases that come before it, and to decide such cases in accordance with the law, expeditiously and with integrity.  Everything we do is outlined in our Pledge of Fairness.

The benefits of joining our team:

The Fairbanks Trial Courts is a dynamic team where customer service is our priority.  Your success as an employee is our success as an organization.   We will receive on-the-job training, on-going support, respect, and fairness.  We are a court family.

Employee Testimonials:

• "Working for the Fairbanks Trial Courts is meaningful work in an environment that expects and supports integrity, impartiality, and a strong work ethic."  

 -Helen, Court Case Manager 2

• "I have really enjoyed working within the Alaska Court System, the workplace culture here is so positive and inviting. Everyone is incredibly helpful, and willing to assist and answer questions. The amount of teamwork that goes on to make sure the level of work is done, really creates an open atmosphere to learn and grow together."    
• Cori, Court Case Manager 1

• "I started working for the Alaska Court System in August of 2021. Since becoming an employee here, it has been nothing short of an amazing opportunity that I am very grateful for. To summarize it in short, it has been a wonderful and fulfilling career. The website and application process were very user friendly, and easy to navigate. The Alaska Court System provides all of the support and training needed to be successful in your career here. Not only are the supervisors and staff very supportive, but they are very welcoming to new staff members as well. I have only been here a short time now but it has been a fantastic opportunity to work with some amazing people in this community. The Alaska Court System here in Fairbanks is a positive, uplifting and rewarding work environment that I am sure anyone would love to be a part of. "   
• Nichole, Courtroom Judicial Assistant

The Position

This position is responsible for processing filings in civil, appeals, criminal, post-conviction relief, and habeas corpus cases and may process other case types such as CINA, delinquency, and probate. You will be responsible for reviewing all motions, proposed judgments or findings, and stipulations for proper use of forms and technical compliance with applicable rules and statutes, and ensure motions are accompanied by all necessary supporting documents.

This role requires you provide exemplary customer service to court patrons within the standards of the Alaska Court System. You will assist customers (pro se litigants, attorneys and other agencies) at public service counter and by phone providing information on court cases, forms, procedures, and records, without giving legal advice.

Additionally, you will maintain and modify entries in CourtView motion tracking program, process requests for default and default judgments, process marriage licenses and marriage commission applications, generate daily computer reports and work them in accordance with established procedures, answer technical and procedural questions from clerks, administrative assistants, judicial officers, and assist other desks in department as needed.

Who we are looking for:

To be successful in the position a candidate will need the following core competencies:

• Adaptability: Adjust planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.

• Computer Skills: Use computers, software applications, databases, and automated systems to accomplish work.

• Conscientiousness: Display a high level of effort and commitment towards performing work; demonstrate responsible behavior.

• Customer/Quality Focus: Anticipate, monitor, and meet the needs of customers and respond to them in an effective, appropriate manner. Demonstrate commitment to identifying customers' apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.

• Interpersonal Skills: Show respect, fairness, understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develop and maintain effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relate well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

The working environment you can expect

The Fairbanks Trial Court is located in the beautiful Rabinowitz Courthouse at 101 Lacey Street in Downtown Fairbanks.  Our building is located next to Golden Heart Plaza, the Alaska Siberia World War II Memorial, several bike paths, and the Chena River.  Our professional, collegial team takes immense pride in public service.  The workplace culture is supportive, team-centered, and mission-orientated to foster fairness and respect.

Work Hours

Full-time court employees are currently scheduled to work 37.5 hours per week.  The work hours for this position are Monday - Friday, 8:00 a.m. to 4:30 p.m. with a one-hour lunch break. 

What benefits do we offer?

Typical Benefits for Full Time Employees Include: 

• 11 paid holidays per year

• Medical and dental coverage for employee and eligible dependents

• Vision plan (optional)

• Employer-paid Basic Life insurance with additional coverage available

• Membership in the Public Employees Retirement System (PERS)

• Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security

• Alaska Deferred Compensation Plan (optional)

• Personal leave accrual

See http://doa.alaska.gov/drb/index.html for additional information.

Letter of Interest

A letter of interest IS NOT REQUIRED to be considered for this position. Instead, applicants must demonstrate their skill and/or experience in their responses to the supplemental questions. Please make sure to answer the supplemental questions as thoroughly as possible. Your responses must be supported by your application. Please see the "QUESTIONS" tab at the top of this bulletin to preview the supplemental questions.

For more information on the Alaska Court System, please visit:

   http://www.courts.alaska.gov

For information about what state courts do, please watch the following short video:

VIDEO: The who, what, when, where and how of state courts

The Alaska Court System is an EEO employer and proudly promotes diversity.

Graduation from high school or completion of a General Education Development (GED) certificate AND one year of advanced clerical work experience equivalent to a Court Case Manager 1 with the Alaska Court System or an equivalent position with another employer AND the ability to keyboard at least 40 words per minute (net).

OR

Graduation from high school or completion of a General Education Development (GED) certificate AND completion of a two-year paralegal curriculum from an accredited institution AND the ability to keyboard at least 40 words per minute (net).

OR

A bachelor's degree from an accredited college AND the ability to keyboard at least 40 words per minute (net).

This applies to your application submission.

Documents to be Attached to the Application (REQUIRED):  

• Post-secondary transcripts, if using education to meet minimum qualifications.

• Keyboarding certification dated within one year showing a typing speed of at least 40 words per minute (net).  

Documents to be Submitted at the Time of Interview (REQUIRED):

If you are selected to advance to the interview phase of the recruitment process, you must provide the following at the time of the interview (if not already attached to your application):

• Copies of your most recent (2) performance evaluations, if available.    

• A list of three (3) professional references who have had supervisory authority over you along with their daytime contact phone numbers and email addresses.

• Two (2) writing samples each at least 1/2 page in length.

KEYBOARDING CERTIFICATION REQUIRED

Attach a recent keyboarding certification (dated within one year) to your application that verifies your keyboarding speed of 40 wpm or higher (net). Online keyboarding tests (often at no cost) are accepted with a valid website address noted on the document.  Acceptable websites include: www.ratatype.com and www.typingtest.com.

In addition, keyboarding tests are given at any Alaska Job Center location.  A list of locations is available at: http://www.jobs.state.ak.us/offices.

WORK HISTORY

If using work experience not already documented in your application, provide the employer's name, your job title, dates of employment and whether full or part-time. Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.

EDUCATION

If post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application. If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field. Copies of academic transcripts will be required at time of interview.

SELECTION PROCEDURE

Applicants will be required to meet the Minimum Qualifications as outlined above. Unfortunately, we cannot always interview all applicants. If your application is considered "not qualified," you will be sent a notice within two weeks after the closing date for this recruitment. If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501-2005 within five workdays from the date the notice is mailed to you. Qualified applications will be forwarded to the hiring supervisor.

NEPOTISM REVIEW

To avoid a conflict of interest and the appearance of impropriety, applicants who have a spouse, close relative, and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director.

BACKGROUND CHECK

A background check will be conducted prior to an employment offer being made. Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer "no" to these questions. If you are not sure if your situation requires disclosure, please contact the Human Resources Department at (907) 264-8242. The Court System reserves the right to confirm all background information.    

Contact Title: Recruitment

E-Mail: recruitment@akcourts.gov

Mailing Address: 820 West 4th Avenue, Anchorage, AK 99501

Fax Number: (907) 264-8262

Phone Number: (907) 264-8242