Court Case Manager 1 (Multiple Vacancies) Fairbanks

The Fairbanks Trial Court of the Alaska Court System (ACS) seeks highly dependable individuals to become Court Case Managers 1 (salary range 10). These positions are assigned to work in the Criminal and Probate Divisions.

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 * Employees transferring from another State of Alaska agency or applicants with prior legal work experience or education in the legal field may receive consideration for advance step placement. *

 * Employees working in this job classification will be considered for annual salary increases upon successful completion of a 1-year probationary period. This job classification will promote to salary range 11 after successful completion of three years of service with the court.

Our organization, mission and culture:

The mission of the Alaska Court System is to provide an accessible and impartial forum for the just resolution of all cases that come before it, and to decide such cases in accordance with the law, expeditiously and with integrity.  Everything we do is outlined in our Pledge of Fairness.

The benefits of joining our team:

The Fairbanks Trial Courts is a dynamic team where customer service is our priority.  Your success as an employee is our success as an organization.

  We will receive on-the-job training, on-going support, respect, and fairness.  We are a court family.

Employee Testimonials:

• "Working for the Fairbanks Trial Courts is meaningful work in an environment that expects and supports integrity, impartiality, and a strong work ethic."  

 -Helen, Court Case Manager 2

• "I have really enjoyed working within the Alaska Court System, the workplace culture here is so positive and inviting. Everyone is incredibly helpful, and willing to assist and answer questions. The amount of teamwork that goes on to make sure the level of work is done, really creates an open atmosphere to learn and grow together."    
• Cori, Court Case Manager 1

• "I started working for the Alaska Court System in August of 2021. Since becoming an employee here, it has been nothing short of an amazing opportunity that I am very grateful for.
  
  To summarize it in short, it has been a wonderful and fulfilling career. The website and application prosses were very user friendly, and easy to navigate. The Alaska Court System provides all of the support and training needed to be successful in your career here.
  
  Not only are the supervisors and staff very supportive, but they are very welcoming to new staff members as well. I have only been here a short time now but it has been a fantastic opportunity to work with some amazing people in this community. The Alaska Court System here in Fairbanks is a positive, uplifting and rewarding work environment that I am sure anyone would love to be a part of. "   
• Nichole, Courtroom Judicial Assistant

Criminal

This position will perform management of criminal and minor offense cases and provide customer service at the public service window and by phone. Responsibilities will include open new felony, misdemeanor, and other criminal cases in CourtView, exam filings for compliance, schedule arraignments, calendar hearings, process judgments, and close cases on misdemeanor judgments, felony judgments, orders to modify or revoke probation, dismissals, and bail termination.

Other duties may include expediting the processing of signed bench warrants, processing affidavits for failure to report to jail and cash bonds for defendants who have posted bail, and processing bail by counting, verifying amount, and properly docketing into CourtView. This position will review community work service, electronic monitoring receipts, and ignition interlock receipts for compliance with court judgments and manage an individual cash drawer to accept payments for bail, court-imposed fines, surcharges, restitution, and judgments.  

Probate

This position is responsible for case management of probate and domestic violence/stalking case types in their entirety.  Probate case types include: estates, guardianship and conservatorship, adoption, minor settlement, mental and alcohol commitment, trusts, and wills.  This position will assist customers in extreme distress, incapacitation, or cultural diversity, requiring superior listening and communication skills to elicit information from customers.

In this role, you will review submitted petitions for rules compliance, review and determine appropriate action for incoming case pleadings, recognize and handle documents requiring priority action, process and distribute orders and notices, docket orders, schedule events, update parties, and track files for follow-up on mandatory and ordered events in CourtView. Additionally, you will manage an individual cash drawer to accept payments for filing fees and other transactions.

Who are we looking for?

To be successful in the position a candidate will need the following core competencies:

• Adaptability: Adjust planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.

• Computer Skills: Use computers, software applications, databases, and automated systems to accomplish work.

• Conscientiousness: Display a high level of effort and commitment towards performing work; demonstrate responsible behavior.

• Customer/Quality Focus: Anticipate, monitor, and meet the needs of customers and respond to them in an effective, appropriate manner. Demonstrate commitment to identifying customers' apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.

• Interpersonal Skills: Show respect, fairness, understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develop and maintain effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relate well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

The working environment you can expect:

The Fairbanks Trial Court is located in the beautiful Rabinowitz Courthouse at 101 Lacey Street in Downtown Fairbanks.  Our building is located next to Golden Heart Plaza, the Alaska Siberia World War II Memorial, several bike paths, and the Chena River.

 Our professional, collegial team takes immense pride in public service.  The workplace culture is supportive, team-centered, and mission-orientated to foster fairness and respect.

Work Hours

Full-time court employees are currently scheduled to work 37.5 hours per week.  The work hours for this position are Monday - Friday, 8:00 a.m. to 4:30 p.m. with a one-hour lunch break.

What benefits do we offer?

Typical Benefits for Full Time Employees Include: 

• 11 paid holidays per year

• Medical and dental coverage for employee and eligible dependents

• Vision plan (optional)

• Employer-paid Basic Life insurance with additional coverage available

• Membership in the Public Employees Retirement System (PERS)

• Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security

• Alaska Deferred Compensation Plan (optional)

• Personal leave accrual

See http://doa.alaska.gov/drb/index.html for additional information.

Letter of Interest

A letter of interest IS NOT REQUIRED to be considered for this position. Instead, applicants must demonstrate their skill and/or experience in their responses to the Supplemental Questions.

Please make sure to answer the supplemental questions as thoroughly as possible. Your responses must be supported by your application. Please see the "QUESTIONS" tab at the top of this bulletin to preview the Supplemental Questions.

For more information on the Alaska Court System, please visit:

  http://www.courts.alaska.gov

For information about what state courts do, please watch the following short video:

VIDEO: The who, what, when, where and how of state courts

The Alaska Court System is an EEO employer and proudly promotes diversity.

Graduation from high school or completion of a General Education Development (GED) certificate AND one year of office clerical experience AND the ability to keyboard at least 40 words per minute (net).

Substitution:

Additional office clerical work experience will substitute for the high school diploma or GED certificate on a month-for-month basis.

Completion of 36 semester credit hours or 48 quarter credit hours of coursework from an accredited college will substitute for the year of required office clerical experience.

Completion of an appropriate vocational training course of study such as legal secretary, paralegal, or office skills will substitute for the required office clerical experience on a month-for-month basis.

This applies to your application submission.

Documents to be Attached to the Application (REQUIRED): 

• Post-secondary transcripts, if using education to meet minimum qualifications.

• Keyboarding certification dated within one year showing a keyboarding speed of at least 40 words per minute (net).  

Documents to be Submitted at the Time of Interview (REQUIRED):

If you are selected to advance to the interview phase of the recruitment process, you must provide the following at the time of the interview (if not already attached to your application):

• Copies of your most recent (2) performance evaluations, if available.    

• A list of three (3) professional references who have had supervisory authority over you along with their daytime contact phone numbers and email addresses.

• Two (2) writing samples each at least 1/2 page in length.

KEYBOARDING CERTIFICATION REQUIRED

Attach a recent keyboarding certification (dated within one year) to your application that verifies your keyboarding speed of 40 wpm or higher (net). Online keyboarding tests (often at no cost) are accepted with a valid website address noted on the document.  Acceptable websites include: www.ratatype.com and www.typingtest.com.

In addition, keyboarding tests are given at any Alaska Job Center location.  A list of locations is available at: http://www.jobs.state.ak.us/offices.

WORK HISTORY

If using work experience not already documented in your application, provide the employer name, your job title, dates of employment and whether full or part-time. Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.

EDUCATION

If post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application. If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field. Copies of academic transcripts will be required at time of interview.

SELECTION PROCEDURE

Applicants will be required to meet the Minimum Qualifications as outlined above. Unfortunately, we cannot always interview all applicants.

If your application is considered "not qualified," you will be sent a notice within two weeks after the closing date for this recruitment. If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501-2005 within five workdays from the date the notice is mailed to you. Qualified applications will be forwarded to the hiring supervisor.

NEPOTISM REVIEW

To avoid a conflict of interest and the appearance of impropriety, applicants who have a spouse, close relative, and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director.

BACKGROUND CHECK

A background check will be conducted prior to an employment offer being made. Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer "no" to these questions.

If you are not sure if your situation requires disclosure, please contact the Human Resources Department at (907) 264-8242. The Court System reserves the right to confirm all background information.    

Contact Title: Recruitment

E-Mail: recruitment@akcourts.gov

Mailing Address: 820 West 4th Avenue, Anchorage, AK 99501

Fax Number: (907) 264-8262

Phone Number: (907) 264-8242