Course Scheduling Specialist

UVA Health Charlottesville , VA 22901

Posted 8 months ago

The Office of the University Registrar (UREG) seeks a Course Scheduling Specialist to join its Course Scheduling Team. As a member of this team, the Course Scheduling Specialist will share responsibility for creating and maintaining the academic course information in the institution's student information system, PeopleSoft (SIS), that is related to scheduling classes and assigning academic space. This includes preparing the Schedule of Classes each term and using the institution's academic space scheduling tools, Optimizer and 25Live, to allocate and manage use of instructional space in collaboration with schools, academic departments, and other units. Successful candidates will be able to communicate and collaborate effectively with team members and personnel throughout UVA to create a sense of shared ownership for all course-related processes. This includes working effectively with faculty members, department chairs, and other school and departmental contacts.

Responsibilities:

  • Create Schedule of Classes and final exam schedule (including room assignments) each term

  • Collaborate with academic departments to articulate clear processes and standards for creating Schedule of Classes each term

  • Manage requests for extracurricular use of academic space on a day-to-day basis. Respond to space requests within one business day, when feasible

  • Monitor room requests in the SOURCE

  • Process requests from current and former students received through National Student Clearinghouse, U.S. mail, email, and in person in a timely manner (usually within two business days or less) and without errors

  • Update information accurately in UREG's Customer Relations Module (CRM)

  • Respond to queries related to on-line transcript request processes; troubleshoot problems; work collaboratively with other team members to resolve issues or recommend solutions

Required Qualifications and

Skills:
  • Must be detail-oriented, highly organized, and capable of working under limited supervision

  • Excellent attention to detail

  • Excellent communication (written and verbal) skills

  • Strong analytical ability

  • Excellent organizational skills

  • Ability to handle multiple and competing priorities simultaneously

  • Ability to execute transactions with tact and diplomacy

  • Ability to function as an integral part of a team

  • Ability to understand the organizational and interpersonal impact of individual actions. Successful candidates will be self-aware and self-reflective, able to learn through observation and reflection, without having to rely on direct instruction

  • Cultural competency: ability to work and communicate effectively with diverse community of students, faculty, and colleagues

  • Working knowledge of MS Office/Office 365 and reporting tools

Preferred Qualifications and

Skills:
  • Bachelors degree

  • 3+ years working with student information systems (ideally Peoplesoft) and/or room scheduling applications (ideally 25Live)

  • 3+ years working in academic office within a higher education institution

  • Knowledge of student information systems, ideally Peoplesoft

  • Knowledge of 25Live

  • Demonstrated ability to analyze and present data for purposes of developing process improvements

  • Ability to independently research topics pertaining to position responsibilities, develop recommendations, and implement accordingly

  • Understanding and appreciation for UVA's educational mission, strategic aims, and programs

The position will remain open until filled. The anticipated hiring range for this position is $45, 000 - $50,000. Direct questions regarding the application process to Ashley Cochran, Senior Academic Recruiter.

Application Process for those Currently Employed by UVA: Please apply through your Workday Home page, search "Find Jobs", and search for " Course Scheduling Specialist " Complete the application and attach a cover letter, resume/CV, and three references.

The University of Virginia, including the UVA Health System and the University Physician's Group are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.


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Course Scheduling Specialist

UVA Health