LGG Industrial Williston , ND 58802
Posted 3 weeks ago
ERIKS North America
ERIKS is a leading international industrial service provider that offers a wide range of technical products, co-engineering, and customized solutions, as well as related services. We help customers in a variety of industrial segments to improve their products' performance and reduce their total cost of ownership. Our technical know-how is the basis of our specialism. We have built up deep expertise in the areas of gaskets, industrial & hydraulic hoses, conveying systems and more. We supply A-brands as well as manufacture our own products. Our skilled colleagues serve customers in their original equipment manufacturing (OEM) and maintenance, repair, and overhaul operations (MRO). ERIKS has a strong and established position in North America. For more information, please visit www.ERIKSNA.com.
ABOUT THIS OPPORTUNITY
Role Profile
Position: Counter Technician - Industrial Sales
Job Location: Williston
Job Type: Full-Time
Status: Non-Exempt
Summary of the Role
The function of the Counter Technician is to provide direct support to the Service Center operations to ensure over the counter orders are completed. This position also ensures the ongoing development of existing and prospective ERIKS, NA customers to ensure that the Service Center is able to meet its growth targets.
Responsibilities
Must maintain 100% commitment to safety policies and procedures
Quotes customers using working knowledge of product both in-person through retail sales, and via phone or email
Builds, tests, and inspects industrial hose assemblies in response to identified customer applications and needs
Provides technical/service support to account management, service center management and internal and external customers
Processes incoming inquiries to company sales system
Successfully achieves budgeted Service Center sales goals
Monitors on-time delivery date commitments and expedites where appropriate
Monitors customer specific inventory for sales order fulfillment
Makes outbound calls to potential and existing customers for new and sales growth opportunities
Builds and maintains strong internal and external relationships
Skills and Abilities
Ability to independently lift up to 50 pounds
Possess excellent customer service skills
Ability to interact with customers and team-members in a professional manner
Ability to work independently and prioritize responsibilities
Must have excellent communication skills, both oral and written
Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
Must be able to perform calculations using whole numbers, fractions and decimals.
Basic computer skills including MS Word, Excel, internet and email
Must be able to successfully utilize the company software
Qualifications
1-3 years of experience in industrial sales
High school diploma or GED required, college preferred
Total Rewards
Competitive compensation plan
Health Benefits: medical, dental, vision, short term and long term disability
401-k with company match
Paid time off
Equal Opportunity Employer
It is our policy to employ qualified persons without regard for race, creed, color, national origin, nationality, ancestry, age, sex, marital or domestic partnership status, sexual orientation or disability. Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position.
Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted.
We will be accepting applications for this role through 11/27/ 2023.
LGG Industrial