Counter Sales

Mobile Mini, Inc. Phoenix , AZ 85002

Posted 2 months ago

Job Summary:

The primary focus of this position is to take inbound sales and customer service calls to customers located throughout North America.

Primary Responsibilities:

Handle inbound inquires for the purpose of matching our products and service to each customers needs, where appropriate, will route callers to internal resources

Match product and services to customers needs

Obtain and document customer information and their needs for future follow-up to secure business

Assist in writing orders for customers

Provide support and assistance to customers regarding:

Products and services

Update purchase orders, address and name change

Prepare parts list and supporting documents

Prepare quotes and bids to support sales staff

Follow up to close out calls and to ensure resolution

Performs administrative and clerical duties, such as, typing, proofing, filing and assembling correspondence for customers

Other duties as assigned. Regular attendance is required to fulfill the essential functions of the job

Equipment Used and Responsibility:

Computer, telephone, and electronic office equipment

MS Office Suite

Access the companys internal systems including, Salesforce, ERP systems, and Intranet

Education and Experience:

Bachelors degree

Minimum of 1 years experience in a customer service role required

High degree of attention to detail

Strong computer skills with the ability to multi-task

Strong research and problem solving skills accounts receivable knowledge is a plus

Communicate clearly: both verbal and written with a professional demeanor

Mobile Mini, is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Mobile Mini takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Phoenix

Job Segment:

Clerical, Outside Sales, Accounts Receivable, ERP, Sales, Administrative, Finance, Technology

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Counter Sales

Mobile Mini, Inc.