Counter Sales Manager

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace.

J & H Aitcheson is one of those trade names and is looking for a Counter Sales Manager at their Manassas, VA location.

The Counter Sales Manager ensures that all counter operations are conducted in a safe, secure, efficient manner in accordance with company policy. He/she provides sales and support to walk-in customers at our will-call sales counters, ensuring the highest levels of customer satisfaction. He/she maintains, stock and clean the counter sales area merchandise and displays, and support Inside Sales and Outside Sales activities as well as management of counter and warehouse employees.

Job Duties

• Supervise, schedule and train staff to ensure efficient, effective, and profitable operation of all job functions.

• Assist in the recruitment, development, training, coaching, evaluation and management of the counter and warehouse team.

• Analyze sales and inventory performance reports and implement appropriate strategies to increase sales, improve operating efficiencies, manage assets, and increase ROI and profit sharing.

• Perform all job functions in accordance with the company's Safety Standards.

• Recommend purchases of warehouse equipment; keep abreast of new warehousing methods.

• Maintain the safety of warehouse operations in compliance with the company's Safety Standards, OSHA and any other applicable regulations.

• Maintain the security of warehouse and grounds to protect the Profit Center's assets.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Knowledge, Skills, and Abilities

• Creates and nurtures a positive team environment, training and inspiring all employees to do their best work to achieve the highest levels of customer satisfaction.

• Possesses a strong work ethic and a high standard of integrity.

• Able to remain calm and function effectively in stressful, unexpected, and/or emergency situations.

• Able to safely operate a forklift and all material handling equipment in use at the Profit Center.

• Outstanding customer service and verbal communications skills

• Comprehensive knowledge of product; able to suggest appropriate related products for purchase.

Knowledge, Skills, and Abilities (continued)

• Able to build and maintain a positive working relationship with customers, vendors and co-workers.

• Identify customer needs, provide profitable solutions and close the sale.

• Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.

• Able to learn to operate warehouse material-handling equipment.

• Able to learn to operate and demonstrate hand tools.

• Add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

• Able to learn and operate (keyboard and mouse) the applicable software system (Eclipse, Mincron) used to process orders.

• Read, write, speak, and understand English.

Education, Training, Experience

• High school diploma or equivalent

• 1-2 years experience in customer service or counter sales; contractor sales preferred

• 1 + years warehouse or counter management experience, supervising staff

• Minimum 2 + year material handling experience

• Operate forklift and other material handling equipment in use at the profit center

• Knowledge of products sold in the Profit Center

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week):

• Medical, dental, vision, and prescription coverage

• Accident and Hospital Indemnity coverage

• Life insurance and Long Term Disability

• Pre-tax accounts for healthcare and dependent care

• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)

Full-time and part-time benefits:

• 401(k)

• Retirement cash account with company contributions

• Targeted training programs focused on your personal and professional growth

• Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement.

EEOC Statement

Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.

Background Screening Statement

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.

Other details

• Pay Type Salary

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• J & H Aitcheson, 10106 Residency Rd., Manassas, Virginia, United States of America

• Manassas, VA, USA